0 Replies Latest reply on Mar 18, 2014 7:01 PM by brettg

    Bookmarklet To Open Ticket Number

    brettg

      I created a really simple javascript bookmarklet to open up the URL to a ticket directly.  Clicking on the bookmark will prompt you for the ticket number.

       

      javascript: window.location = 'http://HELPDESKURL/helpdesk/WebObjects/Helpdesk.woa/wa/TicketActions/view?ticket=' + prompt("Enter ticket number: ", "");