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User Device Tracker (UDT)

Forum All ports are "ethernet interface" after upgrade to UDT v3.0.2

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All ports are "ethernet interface" after upgrade to UDT v3.0.2

cthomas over 10 years ago

Upgraded from UDT 3.0.1 to 3.0.2 yesterday, now it looks like almost all of my interface names have been changed from "Unit x Port xx Gigabit" to "Ethernet Interface" .. I've got to drill down into the Port Details and click on the interface, to figure out the actual port number. Is this a known problem? Is there a fix for it?

0 silinc over 9 years ago

Did you find a solution to this?
I have just upgraded and have the same problem. Have you raised a support call?
It seems to be picking up the interface description rather than the port number?
We do not define interface descriptions for most of our edge switches the port number was enough!
But now I have a list of over 300 ports in some stacks with no way of identifying which port number a device is connected to.
Different models of switch do show the port numbers when there is no description defined, but the descriptions display if configured . Not very helpful.
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0 peter.ksenzsigh over 9 years ago in reply to silinc

Could you please contact our support with this issue?
Thanks
Peter
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0 silinc over 9 years ago in reply to peter.ksenzsigh

Hi Peter,
I have already sent a support request before spotting this post on here. Have included more details about dbo objects switch models etc.
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0 peter.ksenzsigh over 9 years ago in reply to silinc

Very well, thanks!
Peter
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