11 Replies Latest reply on Apr 1, 2016 11:24 AM by rharland2012

    NPM 10.7 NOC View - World Maps broken on rotation, but look normal in static pages


      Running 10.7 and enjoying it, but having an issue with map displays in NOC view.

      I built a three-tab view with the second tab a global map representing our network.

      Viewed normally (non-NOC) this map works well and displays correctly.

      In the rotation, however, the display is broken and is only populated in the upper-left corner - moving the map around tries to draw in some tiles, but it's not working correctly.

      Attached find a scrape of this wonderful view.

      Anyone else having issues with big maps in NOC view?

      Smaller maps seem to be okay.

      I've tested this in three browsers, so pretty sure it's got something to do with the platform.


        • Re: NPM 10.7 NOC View - World Maps broken on rotation, but look normal in static pages

          Need to amend that - smaller maps are not, in fact, okay.

          Column maps in the first (primary) tab display normally in NOC view.

          It's when the maps are located in a non-primary tab that they break. I can replicate the problem on second or third tab.



          • Re: NPM 10.7 NOC View - World Maps broken on rotation, but look normal in static pages

            Yep, I'm seeing the same thing. Very interested to hear when a resolution comes through.

              • Re: NPM 10.7 NOC View - World Maps broken on rotation, but look normal in static pages

                Its not NPM 11 as issue or fix issue.


                SolarWinds Network Performance Monitor Release Notes


                Fixed Orion Platform Issues

                This version of the Orion Platform includes the following fixes:

                IssueCase Number
                Variables that assume the existence of monitored parent objects (e.g. ${Node.Ip_Address} or ${Node.Caption}) no longer provide incorrect information when the assumed parent object is not actually monitored. Instead, variables that assume the existence of non-monitored objects now display as text.573409
                The machine type for Juniper Networks EX4550-32f ethernet switches is now correctly identified.577825
                Cisco Nexus 6000 and 6001 switches are no longer incorrectly identified as wireless controllers.576900 585075
                IBM Networking Operating System RackSwitch G8124-E switches no longer display as Juniper devices.584216
                The naming convention used for custom properties has been corrected. Custom properties previously of the form Nodes Custom Properties - CustomPropertyName are now CustomPropertyName.590593
                An issue with the Trigger Threshold option for trap forwarding rules that has caused intermittent trap service failures has been fixed.590895
                The $(AcknowledgeURL) variable now correctly returns user-provided custom text, as designed.593767
                A translation issue resulting in a failure to render Last XX Events web console resources in German-language browsers on German-language operating systems has been corrected.622128


                Known SolarWinds NPM Issues

                This version of SolarWinds NPM includes the following known issues:

                Active DirectoryThe Email a Web Page alert action does not function as designed for users who are logged in to the web console using an Active Directory account or group. This is a known issue that may be addressed in a future release.
                AlertsIf you are using an Active Directory account for authentication into the web console, you may experience a session timeout when attempting to execute an Email a web page alert action.
                  To resolve this issue, wait for the session timeout to expire (this may take upwards of 20 minutes), and then restart the Alerting Engine service.
                AuditingThe default Auditing Trails Retention setting value (365 days) may result in an excessively large auditing table and significant database performance issues.
                  To resolve this issue, log in to the web console as an administrator, click Settings > Polling Settings, and then change the default Auditing Trails Retention value.
                  Note: You may also reduce the size of the auditing table in your database by opting to audit fewer event types.
                Charts· On upgrade to the new format, old format charts with the setting Time period for Chart set to Last 2 Hours may have the configured time period changed.
                  To resolve this issue, reconfigure the Time period for Chart setting to Last 2 Hours for all affected charts.
                · Charts that are included in new web console reports are not currently available for export to .XLS. This capability is expected in a future release.
                Custom PropertiesCustom property export to .XLS fails when a Definition column is included. For more information, see the SolarWinds Knowledge Base.
                DiscoveryDue to an issue with its SNMP agent, KYOCERA MITA Printing Systems (OID: may not be recognized correctly.
                ESX MonitoringWhen adding or updating an ESX server as a monitored node, you may need to refresh the view before successfully changing the provided IP address.
                FIPSSolarWinds installations on Windows server 2008 R2 and Windows 7 require a Microsoft hotfix to realize the FIPS-compatibility features of SolarWinds products. For more information about this required Microsoft hotfix, see http://support.microsoft.com/kb/981119.
                GroupsThe Add New Group button is not available on the Manage Groups of the web console when it is viewed using Google Chrome browser with the AdBlock plugin.
                Interface IndicesInterface indices are maintained in both the Interfaces table and the NPM_Routing table of the SolarWinds database. Because these tables are polled on different polling intervals, the same interface may have different indices in each table as interfaces are remapped on independent polling intervals.
                IPv6For installations of SolarWinds NPM on Windows Server 2008 R2, if Link Local IPv6 addressing is enabled, only IPv4 addresses may be obtained. For more information, see the SolarWinds Knowledge Base.
                NTA IntegrationSettings for resources specific to NetFlow Traffic Analyzer (NTA) are not available for editing when NTA resources are included in new web console reports.
                Network AtlasUnder certain specific conditions, Network Atlas may fail to complete file synchronization with the SolarWinds database. This failure has been linked to Network Atlas users who have insufficient permissions to access the Network Atlas synchronization folder. Confirm that the user logged in to Network Atlas is able to access the Network Atlas synchronization folder.
                Nodes· Non-Cisco nodes may not display operating system versions in Node Details resources.
                · Nodes are not assigned individual pollers if a discovery profile that was created before upgrade is used.
                Polling EnginesIn environments using multiple polling engines, it is not currently possible to directly select an object's polling engine as a grouping criterion ("GroupBy") for custom resources and reports. It is, however, possible to use the Dynamic Query Builder in Advanced Mode to create conditions and filters basedPollingEngineID. Direct grouping by polling engine is expected to be available in a future release.
                Quality of Experience· As a general rule of thumb, for up to 1 Gbps of traffic, 2 CPU cores, at minimum, are required, and an additional 1 CPU core and 1 GB RAM are required for every 100 Mbps of traffic. Accordingly, for example, you should use:
                   - 3 CPU cores + 1 GB RAM to effectively process 100 Mbps of traffic
                   - 7 CPU cores + 5 GB RAM to effectively process 500 Mbps of traffic.
                   - 11 CPU cores + 9 GB RAM to effectively process 900 Mbps of traffic.
                · In selected locations in the web console, Transactions per Minute are displayed with ms as units. This condition may be corrected in a future release.
                Reports· Sorting by title is not currently available for Interface Availability reports.
                · SolarWinds Orion EOC reports must not have the same name as existing NPM reports.
                · Report logos do not display correctly when the report is created in a web console running on Internet Explorer 7.
                · Charts that are included in new web console reports are not currently available for export to .XLS. This capability is expected in a future release.
                · When using SWQL to build a custom report, ORDER BY conditions are not respected. Data may be sorted from the Edit Table view for the affected report.
                Routing DataOSPF/BGP neighbor status is not currently supported for monitored IPv6 nodes.
                SecurityUsing a Password as a Key is not available for SHA1 authentication. As SHA1 authentication is the only FIPS-compatible method, the Password as a Key option is not available for FIPS-enabled environments.
                SolarWinds Toolset IntegrationThe SolarWinds Toolset Integration for the Orion Web Console is unable to install automatically on Windows Server 2008 R2 due to an Internet Explorer version 8 (IE8) security feature. As a result, whenever the web console opens a view containing resources that can use the Toolset integration, a warning dialog displays. If you want to install the Toolset integration, click More Options, and then click Always Install. If you do not want to install the Toolset integration, click More Options, and then click Never Install.
                Topology· Maps that were generated in previous versions of SolarWinds NPM may initially show links as red, due to the new interactive map settings.
                · Initial topology polling and calculations may require significant amounts of time for databases with greater than 100,000 records.
                VirtualizationThe Virtualization link on the Home menu bar displays for all users if a SolarWinds installation uses the default web console menu bar, even if account limitations intended to prevent access to the virtualization tab apply.