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DameWare Mini Remote Control (MRC)

Forum Dameware Mini Remote Control Issue When Pressing C Key, Causing CA Program to Open

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Dameware Mini Remote Control Issue When Pressing C Key, Causing CA Program to Open

FormerMember over 10 years ago

Just installed DW and noticed when remoted into other systems, whenever I press the "c" character, the CA program opens up. Any suggestions that would cause the "c" character to be used a if it was a hot key for opening the CA program?

0 macnugetz over 10 years ago

Can you clarify what the 'CA' program is? Is this installed on your machine, or the remote machine to which you're connecting?
-Craig
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0 FormerMember over 10 years ago in reply to macnugetz

CA program is a Helpdesk program tracking tickets, etc. I uninstalled on my system but it is installed on all our clients.
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0 sean.martinez over 10 years ago

I have seen a similar issue every once in a while when using MRC. If you select E it will open up Explorer, M would minimize, etc. I hit the Windows Key and the issue went away.
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0 FormerMember over 10 years ago in reply to sean.martinez

P { MARGIN-BOTTOM: 0px; MARGIN-TOP: 0px }
I will give that a try next week, thanks.

Earl Scott Chambers
Department of Army Civilian,
IT Specialist
JMC - MCAAP Bldg 20/20A
McAlester, Oklahoma 74501
918-420-6258/7000
DSN 956-6258/7000
earl.s.chambers.civ@mail.mil
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