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Web Help Desk (WHD)

Forum WHD JSS Casper Suite iPads Asset Discovery Question

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WHD JSS Casper Suite iPads Asset Discovery Question

itss over 10 years ago

Hi folks,

I am curious if WHD's Discovery Connections > Casper 9 tool automagically imports mobile device data as well or if that is a planned feature? Currently iPads are NOT being imported.

We have a growing fleet of iPads it would be great to get into the WHD inventory.

0 peter.kruty over 8 years ago

Mobile devices are tracked a bit differently to other assets in Casper and thus we plan to implement it in future releases, however at the moment native integration does not support it.
However this article here can help you work around it: Importing JAMF Casper Suite Data into WebHelpDesk Inventory with Docker | OS X Dominion: Mastering OS X Management
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0 timmeers over 8 years ago in reply to peter.kruty

Well that's not encouraging news for me at all since I'm facing this exact same issue of not being able to import devices from JAMF. Any idea where on the roadmap this is?
Tim
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0 peter.kruty over 8 years ago in reply to timmeers

We do not have specific timelines for this at the moment. I added your request and contact details to internal feature request we track under # 184135 and thus we will make sure to contact you as soon as we will start to work on this.
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0 dketchum over 8 years ago in reply to peter.kruty

Please add me to this feature request. I am setting this up just now and was happy at first, then very sad there were no iPads. We have 3x as many iPads as we have traditional computers.
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0 bvondeylen over 6 years ago in reply to peter.kruty

Add me as well. Really need this and it has been 2 years since this was discussed.
Thank you
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