1 Reply Latest reply on Mar 5, 2014 5:50 PM by mccabejr

    Custom Field Info presentation to Clients with Firefox


      I upgraded my WHD deployment from 12.0.1 to 12.1, this afternoon.


      Following the upgrade, I discovered that in Client view, the blue circles are now "click to activate" vice hovering over them. In Internet Explorer 10, this is working as expected.


      However, in Firefox 26, it is not. I can click on it but I'm not presented with the blue bubble nor the "Info" text.


      In Technician view, I can click on the blue bubbles and it works - so I know the functionality is present. I can also click on the grey "i" icons in the different Options pages and they work.


      Has anyone else run into this? Does anyone have any ideas on how to restore this functionality on my end? I rely pretty heavily on these helpful balloons for my users.