13 Replies Latest reply on Mar 30, 2015 4:11 PM by idvsolutions

    Initial email setup with EWS fails

    alf33

      I can't get email set up.  I enter in all the information and hit test. 

       

      Capture.PNG

       

      The "Contacting mailbox server" test spins for several minutes before giving me this error:

       

      Failed to connect: URL is https://mail.ch.rmc/ews/exchange.asmx

      Error Details:

      DEBUG: setDebug: JavaMail version 1.4.5

      DEBUG: getProvider() returning javax.mail.Provider[STORE,ews,com.solarwinds.mail.ews.EWSStore,SolarWinds,1.0]

      could not auto-discover URL (null)

      trying URL from host: https://mail.ch.rmc/ews/exchange.asmx

      problem with URL: https://mail.ch.rmc/ews/exchange.asmx


      I am able to successfully log in to OWA with the account.

      I am able to browse to https://mail.ch.rmc/ews/exchange.asmx

      The Alert Central server currently can't access the internet.  (I skipped that part of the setup but I don't know why this would cause email setup to fail.)

       

      Ideas?