I am running into the same problem when importing SMTP templates.
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I found a work around:
I was able to download the file from:
and after downloading the template I was able to import it.
We are troubleshooting and hopefully deploying a fix very soon to allow importing templates within the product. Until then, dbundus is correct. All templates are available for download from thwack and can then be imported to the product. I will update everyone once the issue has been resolved.
We apologize for the inconvenience and thank you for your patience.