0 Replies Latest reply on Feb 19, 2014 6:50 AM by infohos

    interactive service detection

    infohos

      We use Dameware version 9.0.1.247, 64 bit to connect to servers located at our customer.

      These servers run software that uses the Interactive Services Detection service to display error messages on the desktop.

      It displays a message "View the message - Show me later".

      When we choose "View the message", we can not see the error but get a Dameware-message  "The client agent is unable to capture the desktop because the Interactive Services Detection service is running, would you like to stop the service".

      Wether we stop the service or not, the error message isn't displayed and the server gets locked.

       

      Any help would be appreciated.

       

      Verheijden Thierry.

      Infohos Services.