13 Replies Latest reply on May 26, 2016 3:00 PM by tdepuy@xmatters.com

    Question about updating alerts (in the AlertStatus table)


      Is it possible to update an alert Note (or for that matter, any custom alert fields) after the alert has been acknowledged? And if so, would I use the same three fields [to id the 'row'] one uses to acknowledge an alert, I mean, since there is no 'recordId' and all?