1 Reply Latest reply on Feb 11, 2014 7:47 AM by carlos.querol

    Alert Central upgrade from 1.1.2.598 to 1.1.3.606 not working.

    drixtab

      Mounted the iso in Hyper-V and scanned for the update and didn't find it. Tried using the URL upgrade and still the same results.

       

      See logs....

       

      via CDROM

       

      05/02/2014 10:02:30 [INFO] Checking available updates. jobid=36

      05/02/2014 10:02:30 [INFO] Using update repository found on CDROM device: /dev/sr0

      05/02/2014 10:02:30 [INFO] Downloading latest manifest. jobId=36, url=file:///tmp/update_agent_cdrom_nXzBAK/update, username=, password=

      05/02/2014 10:02:30 [ERROR] Failed to parse manifest XML. errorid=0, errordesc=

      05/02/2014 10:02:30 [ERROR] Syntax error while parsing manifest XML

      05/02/2014 10:02:30 [ERROR] Error when parsing installed appliance manifest from disk

      05/02/2014 10:02:30 [ERROR] Version in installed manifest is empty or invalid. version=

      05/02/2014 10:02:30 [ERROR] Error while retrieving installed product information

      05/02/2014 10:02:30 [ERROR] Failed to parse manifest XML. errorid=0, errordesc=

      05/02/2014 10:02:30 [ERROR] Syntax error while parsing manifest XML

      05/02/2014 10:02:30 [ERROR] Error when parsing installed appliance manifest from disk

      05/02/2014 10:02:31 [ERROR] Failed to parse manifest XML. errorid=0, errordesc=

      05/02/2014 10:02:31 [ERROR] Syntax error while parsing manifest XML

      05/02/2014 10:02:31 [ERROR] Error when parsing installed appliance manifest from disk

      05/02/2014 10:02:31 [ERROR] Version in installed manifest is empty or invalid. version=

      05/02/2014 10:02:31 [ERROR] Error while retrieving installed product information

      05/02/2014 10:02:31 [ERROR] Failed to parse manifest XML. errorid=0, errordesc=

      05/02/2014 10:02:31 [ERROR] Syntax error while parsing manifest XML

      05/02/2014 10:02:31 [ERROR] Error when parsing installed appliance manifest from disk

      05/02/2014 10:02:31 [INFO] Signature script output: Verified OK

      05/02/2014 10:02:31 [INFO] Signature script output:

      05/02/2014 10:02:31 [INFO] Manifest signature verification passed

      05/02/2014 10:02:31 [ERROR] Failed to parse manifest XML. errorid=0, errordesc=

      05/02/2014 10:02:31 [ERROR] Syntax error while parsing manifest XML

      05/02/2014 10:02:31 [ERROR] Error when parsing installed appliance manifest from disk

      05/02/2014 10:02:31 [INFO] No new manifest. installed-version=, downloaded-version=1.1.3.606

       

       

      via Web

       

      05/02/2014 10:17:42 [INFO] Setting local repository address. url=http://downloads.solarwinds.com/solarwinds/Release/AlertCentral/Updates/, username=, password=<empty>

      05/02/2014 10:17:46 [INFO] Scheduled time. job=VAMI_ScheduledJob:5, time=20140206100000.000000-300

      05/02/2014 10:17:46 [ERROR] Failed to parse manifest XML. errorid=0, errordesc=

      05/02/2014 10:17:46 [ERROR] Syntax error while parsing manifest XML

      05/02/2014 10:17:46 [ERROR] Error when parsing installed appliance manifest from disk

      05/02/2014 10:17:46 [ERROR] Version in installed manifest is empty or invalid. version=

      05/02/2014 10:17:46 [ERROR] Error while retrieving installed product information

      05/02/2014 10:17:46 [ERROR] Failed to parse manifest XML. errorid=0, errordesc=

      05/02/2014 10:17:46 [ERROR] Syntax error while parsing manifest XML

      05/02/2014 10:17:46 [ERROR] Error when parsing installed appliance manifest from disk

      05/02/2014 10:17:46 [ERROR] Failed to parse manifest XML. errorid=0, errordesc=

      05/02/2014 10:17:46 [ERROR] Syntax error while parsing manifest XML

      05/02/2014 10:17:46 [ERROR] Error when parsing installed appliance manifest from disk

      05/02/2014 10:17:46 [ERROR] Version in installed manifest is empty or invalid. version=

      05/02/2014 10:17:46 [ERROR] Error while retrieving installed product information

      05/02/2014 10:17:46 [ERROR] Failed to parse manifest XML. errorid=0, errordesc=

      05/02/2014 10:17:46 [ERROR] Syntax error while parsing manifest XML

      05/02/2014 10:17:46 [ERROR] Error when parsing installed appliance manifest from disk

      05/02/2014 10:17:49 [INFO] Checking available updates. jobid=38

      05/02/2014 10:17:49 [INFO] Downloading latest manifest. jobId=38, url=http://downloads.solarwinds.com/solarwinds/Release/AlertCentral/Updates/, username=, password=

      05/02/2014 10:17:49 [ERROR] Failed to parse manifest XML. errorid=0, errordesc=

      05/02/2014 10:17:49 [ERROR] Syntax error while parsing manifest XML

      05/02/2014 10:17:49 [ERROR] Error when parsing installed appliance manifest from disk

      05/02/2014 10:17:49 [ERROR] Version in installed manifest is empty or invalid. version=

      05/02/2014 10:17:49 [ERROR] Error while retrieving installed product information

      05/02/2014 10:17:49 [ERROR] Failed to parse manifest XML. errorid=0, errordesc=

      05/02/2014 10:17:49 [ERROR] Syntax error while parsing manifest XML

      05/02/2014 10:17:49 [ERROR] Error when parsing installed appliance manifest from disk

      05/02/2014 10:17:49 [ERROR] Failed to parse manifest XML. errorid=0, errordesc=

      05/02/2014 10:17:49 [ERROR] Syntax error while parsing manifest XML

      05/02/2014 10:17:49 [ERROR] Error when parsing installed appliance manifest from disk

      05/02/2014 10:17:49 [ERROR] Version in installed manifest is empty or invalid. version=

      05/02/2014 10:17:49 [ERROR] Error while retrieving installed product information

      05/02/2014 10:17:49 [ERROR] Failed to parse manifest XML. errorid=0, errordesc=

      05/02/2014 10:17:49 [ERROR] Syntax error while parsing manifest XML

      05/02/2014 10:17:49 [ERROR] Error when parsing installed appliance manifest from disk

      05/02/2014 10:17:49 [INFO] Using download cache

      05/02/2014 10:17:49 [INFO] Downloading file. URL: http://downloads.solarwinds.com/solarwinds/Release/AlertCentral/Updates//manifest/manifest-latest.xml

      05/02/2014 10:17:54 [ERROR] Failed to parse manifest XML. errorid=0, errordesc=

      05/02/2014 10:17:54 [ERROR] Syntax error while parsing manifest XML

      05/02/2014 10:17:54 [ERROR] Error when parsing installed appliance manifest from disk

      05/02/2014 10:17:54 [ERROR] Version in installed manifest is empty or invalid. version=

      05/02/2014 10:17:54 [ERROR] Error while retrieving installed product information

      05/02/2014 10:17:54 [ERROR] Failed to parse manifest XML. errorid=0, errordesc=

      05/02/2014 10:17:54 [ERROR] Syntax error while parsing manifest XML

      05/02/2014 10:17:54 [ERROR] Error when parsing installed appliance manifest from disk

      05/02/2014 10:17:54 [ERROR] Failed to parse manifest XML. errorid=0, errordesc=

      05/02/2014 10:17:54 [ERROR] Syntax error while parsing manifest XML

      05/02/2014 10:17:54 [ERROR] Error when parsing installed appliance manifest from disk

      05/02/2014 10:17:54 [ERROR] Version in installed manifest is empty or invalid. version=

      05/02/2014 10:17:54 [ERROR] Error while retrieving installed product information

      05/02/2014 10:17:54 [ERROR] Failed to parse manifest XML. errorid=0, errordesc=

      05/02/2014 10:17:54 [ERROR] Syntax error while parsing manifest XML

      05/02/2014 10:17:54 [ERROR] Error when parsing installed appliance manifest from disk

      05/02/2014 10:17:59 [ERROR] Failed to parse manifest XML. errorid=0, errordesc=

      05/02/2014 10:17:59 [ERROR] Syntax error while parsing manifest XML

      05/02/2014 10:17:59 [ERROR] Error when parsing installed appliance manifest from disk

      05/02/2014 10:17:59 [ERROR] Version in installed manifest is empty or invalid. version=

      05/02/2014 10:17:59 [ERROR] Error while retrieving installed product information

      05/02/2014 10:17:59 [ERROR] Failed to parse manifest XML. errorid=0, errordesc=

      05/02/2014 10:17:59 [ERROR] Syntax error while parsing manifest XML

      05/02/2014 10:17:59 [ERROR] Error when parsing installed appliance manifest from disk

      05/02/2014 10:17:59 [ERROR] Failed to parse manifest XML. errorid=0, errordesc=

      05/02/2014 10:17:59 [ERROR] Syntax error while parsing manifest XML

      05/02/2014 10:17:59 [ERROR] Error when parsing installed appliance manifest from disk

      05/02/2014 10:17:59 [ERROR] Version in installed manifest is empty or invalid. version=

      05/02/2014 10:17:59 [ERROR] Error while retrieving installed product information

      05/02/2014 10:17:59 [ERROR] Failed to parse manifest XML. errorid=0, errordesc=

      05/02/2014 10:17:59 [ERROR] Syntax error while parsing manifest XML

      05/02/2014 10:17:59 [ERROR] Error when parsing installed appliance manifest from disk