Good afternoon everyone,
Our office has moved to Office 365 as our mail client and I am now trying to configure Alert Central to use it. I have configured other applications to use an Office 365 account via POP3 without issues. The issue I am getting with Alert Central is that "Failed to login: Invalid user name or password." I configured my Outlook client to use POP3 and am connecting with the user name and password I am providing to Alert Central so I know the user name and password are correct. Have others successfully used Office 365 accounts and did something that I may be missing? I am including the Error Details and will provide more information if it is required.
DEBUG: setDebug: JavaMail version 1.4.5
DEBUG: getProvider() returning javax.mail.Provider[STORE,pop3s,com.sun.mail.pop3.POP3SSLStore,Sun Microsystems, Inc]
DEBUG POP3: mail.pop3s.rsetbeforequit: false
DEBUG POP3: mail.pop3s.disabletop: true
DEBUG POP3: mail.pop3s.forgettopheaders: false
DEBUG POP3: mail.pop3s.cachewriteto: false
DEBUG POP3: mail.pop3s.filecache.enable: false
DEBUG POP3: mail.pop3s.keepmessagecontent: false
DEBUG POP3: mail.pop3s.starttls.enable: false
DEBUG POP3: mail.pop3s.starttls.required: false
DEBUG POP3: mail.pop3s.apop.enable: false
DEBUG POP3: mail.pop3s.disablecapa: false
DEBUG POP3: connecting to host "outlook.office365.com", port 995, isSSL true
S: +OK The Microsoft Exchange POP3 service is ready. [QgBOADEAUABSADAANABDAEEAMAAxADMALgBuAGEAbQBwAHIAZAAwADQALgBwAHIAbwBkAC4AbwB1AHQAbABvAG8AawAuAGMAbwBtAA==]
DEBUG POP3: authentication command trace suppressed
DEBUG POP3: authentication command failed
S: +OK Microsoft Exchange Server 2013 POP3 server signing off.
I have also attempted to use IMAP with the same issue. On a positive note since our SMTP server is internal I am not having the SMTP issues that everyone does seem to have with Office365. I am able to send emails from the Alert Central Server.
Any advice/assistance will be appreciated.