I Have the same rqmt
given the products are from the same company, why can't they be integrated
On the Dashboard you can always set up a widget to do this. We use Active and On-hold and I have created a query to pick up any tickets that are either active or on-hold (so not closed) I have then created a ticket chart widget that picks up this query and uses category as "Status". I get a pie chart of all calls that are live.
Not sure if this is what you are after