5 Replies Latest reply on Jan 20, 2014 10:54 AM by jdtruman

    Is it possible to acknowledge a alert from a console view built for specific team?

    jdtruman

      I've built a view for a specific team that is restricted to seeing their own nodes.  They want to acknowledge the alert on the device and update the comment field with maybe a Remedy incident number, etc.  Can you acknowledge alerts from a console view?