15 Replies Latest reply on Mar 11, 2014 1:17 PM by pydarcis

    Web Help Desk stopped working remotely

    pydarcis

      Hi,

       

      Our Web Help Desk stopped working suddenly from a remote destination.

      We can have access from the server using the loopback IP address but I can't have access using the server's FQDN even locally.

       

      I tried to reboot the service, change the port, and rename the server in the options but nothing worked.

       

      Thanks in adavnce for your time,

      PYD.