This is Nanda from SW CatTools Team,
Can you please give some details,
1.Which device type are you using in CatTools?
2.What is the activity you are mentioning?
3.If possible the required commands (and it's output) to be executed in the device as manula PuTTY session log.
1) I run this on the devices I mentioned above, the Cisco Catalyst 2960-S, 3750-X, 3850 series switches, all of which are stackable using either a FlexStack or StackWise connection.
2) The current Cisco Master Version Table report includes the device serial number as part of the report. In a stacked configuration there can be up to nine individual switches (one Master, the rest Members) that are managed as one logical switch. The Cisco Master Version Table report will only provide the serial number of the Master switch, not any of the Member switches. It would be great if the report could include the Member serial numbers as well.
3) I don't know how you would collect this information, but one method I use would be:
cat2920s-switch#show version | include System serial number
System serial number : FOC1234567A
System serial number : FOC1234567B
System serial number : FOC1234567C
System serial number : FOC1234567D
Thanks for following up.
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Thanks for the info.
The device type 'Cisco.Switch.CatOS' is not having stack details in the report as of now where as 'Cisco.Swicth.IOS' is having stack details in the report.
Please mention which device type you are using in CatTools tpo configure?
And also please post the report output yor are getting now from CatTools as well as output of the commands 'show version'.
And if you have valid maintenance with license please post a query through Solarwinds support.
My devices types are defined as Cisco.Switch.IOS, and I do not see stack details in the report, only the S/N for the first switch in the stack.
I do have a valid support contract for CatTools, I will open a querry with them.