5 Replies Latest reply on Dec 5, 2016 12:37 PM by bkenney

    Check-out or check-in of reservation no longer possible

    medpro

      We're using Web Help Desk 11.0.7

       

      We have a couple of devices for which users can make reservations.

      This worked fine until last week.

       

      We have a device with a reservation what was check-in on 29-11-2013.

      When I make a new reservation for that device, the fields for Checked-Out and Check-In are missing.

      I see the prompts on left side, together with the planned out and planned in prompts.

      And I can enter the planned out and planned in dates.

      Reservation.png

      I have restarted the Web Help Desk, but that didn't work.

      I've checked the logfile, but couldn't find anything that points to problems with reservations.

       

      Who has a clue?