Check-out or check-in of reservation no longer possible

Hi,

let us see if our QA can reproduce this problem.

Peter

Hi,

so far we are not able to reproduce this issue. Can you please contact Solarwinds support to look into this?

Thanks,

Peter

3 years later, I'm having the same issue. Was there ever a resolution for this?

Not sure if there was a resolution for them, but just a note in case it helps someone:

TL;DR:   you have to be inside the reservation time window to see the check in/out buttons.

---------------------------------

If i make a reservation for an asset, and the Scheduled Out time has not been met yet, i will not see any icons for "check out" or "check in".

This screenshot was taken on 12/5/16 at 12:15p.m., so the "Scheduled Out" time of the reservation wont arrive until tomorrow:

However, if i look at a reservation when the current time is between the Scheduled Out and Scheduled In date/time, those options will be there.

For this screenshot, i edited the reservation to start on 12/5/16 12:00p.m. (15 minutes ago) so that we are now "in" the time window of the reservation:

As a Tech, when i physically hand over the laptop, I would come to the reservation and click "Check Out" to formally indicate that in the system.  Once i do that, I'll see the option that i can use to "Check In" the reservation when the laptop has been returned:

That makes sense now! Thanks for clarifying.