1 Reply Latest reply on Nov 27, 2013 7:43 AM by Peter Krutý

    Customise a New Ticket


      I've been using Web Helpdesk for about 18months.  I've upgrade it from 10.1.1 to 11.2.1 without any issues.  Now I'd like to add a customised new field into a new ticket e.g. Applications...but I'm unable to find were to go to complete this.


      Could someone please help...I have a feeling this is quiet easy and i'm going to kick myself


      Thanks in advance too