3 Replies Latest reply on Feb 10, 2014 5:15 PM by wild0104

    Unable to remove Ghost nic from VM node

    scotthill


      I have a few nodes that show up in my nodes with problems resource, both warning and unknown. Details show that it has two nics, one green one not. One the VMware team had made changes on their end, not in solarwinds, and removed ghost nics. Previously I have been able to go into node resources and check the box for the working nic and then remove the unknown nic. It works to removed and readd the nodes, but I would rather there be another solution.

       

      Is there a way to run an SQL query to find them and remove that way?

       

      Orion Platform 2013.1.0, SAM 5.5.0, NPM 10.5, IVIM 1.7.0

        • Re: Unable to remove Ghost nic from VM node
          lukas.cerny

          Hello,

           

          do I understand correctly that you want to remove several unknown interfaces from several nodes? If that is the case, you can go to Manage Nodes page and either search for the interfaces or expand parent nodes. Then you will be able to check all the interfaces that you want to remove and then just hit the Delete button.

           

          Lukas

          • Re: Unable to remove Ghost nic from VM node
            uidzer0

            Is it picking the Network cards back up after a rediscovery?  I'm not too sure of how NPM detects interfaces.. but if it is looking at the Device Manager, then ghosted nics in the device manager could be the root problem.

             

            Go to device manager, Click View, Click Show hidden devices, and see if you have any grayed out network cards.   It happens often as people play around with configurations of systems and add/delete network cards.  Microsoft incrementally adds these devices to thre registry and never removes them.  A tell tale sign is when you look at network connections in the VM's operatins system and you see Local Area Connection 2, rather than just Local Area Connection.

            • Re: Unable to remove Ghost nic from VM node
              wild0104

              I have this problem as well, from what I can tell it's on servers I've done a P2V on and it's still got the old NIC from the physical server. I've tried what Lukas suggested but it doesn't do anything, it looks like the index information might be messed up for the interface as it shows a "-1" in the interface details for these.

               

              Also checked for any hidden devices as uidzer0 suggested, but nothing, any help would be appreciated.

               

              Jacob