3 Replies Latest reply on Nov 18, 2013 4:32 PM by darrell.miller

    Custom Poller Values completely different in reporting compared to UDP poller test

    darrell.miller

      hi, i've got a weird problem with a set of custom pollers. i'm pulling the print and copier page counts off of some minolota copier/printers. i have the OID correct, and it is polling and recording the correct values.

      When i go to UDP ->assign->test the values are correct:

      discussion_UDP_test_results.JPG

       

      when i display the results on a solarwinds node, the graph is correct, but i really could use a monthly report of printing and copying..

      When i try to run a report on to show daily printing or copying.. (it would seem like an easy task.. ) i get complete garbage results

      UDP_Report_SQL_Query.JPG

       

      here is how i have the UDP set up:

      UDP_settings.JPG

       

      can anyone give me some suggestions on why the results from the report writer are not the values i'm looking for?

       

      thank you