2 Replies Latest reply on Nov 15, 2013 12:59 PM by jsolar

    Syslog service keeps restarting

    jsolar

      Hello,

       

      I am using NPM 10.5 and having problems with our Syslog service. It keeps crashing every 15-30 minutes with the same errors in the App Logs. All the devices sending Syslog are set to Warning level and above.

       

       

      First error:

      Application: SyslogService.exe

      Framework Version: v4.0.30319

      Description: The process was terminated due to an unhandled exception.

      Exception Info: System.OutOfMemoryException

      Stack:

         at log4net.Core.LogImpl.DebugFormat(System.String, System.Object, System.Object)

         at SolarWinds.Orion.Core.MessageActions.ActionDiscard.ExecuteAction(SolarWinds.Orion.MacroProcessor.MacroParser, Boolean, SolarWinds.Orion.Core.MessageActions.SWActionMessage)

         at SyslogService.Ruleset+RulesetCollection+FilterRule.TestSyslogMessage(SyslogService.SyslogPacket, Int32)

         at SyslogService.Ruleset.TestSyslogMessage(SyslogService.SyslogPacket, Int32)

         at SyslogService.SyslogService.StartDBUpdate(System.Object)

         at System.Threading.QueueUserWorkItemCallback.WaitCallback_Context(System.Object)

         at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)

         at System.Threading.QueueUserWorkItemCallback.System.Threading.IThreadPoolWorkItem.ExecuteWorkItem()

         at System.Threading.ThreadPoolWorkQueue.Dispatch()

         at System.Threading._ThreadPoolWaitCallback.PerformWaitCallback()

       

       

       

       

      Second error, immediately after first.

      Faulting application name: SyslogService.exe, version: 2013.1.4.1011, time stamp: 0x5194c46e

      Faulting module name: KERNELBASE.dll, version: 6.1.7601.17932, time stamp: 0x50327672

      Exception code: 0xe0434352

      Fault offset: 0x0000c41f

      Faulting process id: 0x843c

      Faulting application start time: 0x01cee18737cc2d81

      Faulting application path: C:\Program Files (x86)\SolarWinds\Orion\SyslogService.exe

      Faulting module path: C:\Windows\syswow64\KERNELBASE.dll

      Report Id: e9e56cee-4d7c-11e3-bf32-0050569c3e17