2 Replies Latest reply on Nov 29, 2013 5:05 AM by Peter Krutý

    My Tickets


      A technician is having the following issue:-

      Click into My TIckets and then Show Filter. Choose a Request Type and it shows the tickets for the request type. Now resolve and close the tickets for that request type so that there are none showing.


      My problem is I then cannot get My Tickets to show unless I log out and back in.


      It does work if you don't close the tickets but once I close them I can't get the list to appear again.


      Is there some way to clear the view so that all my tickets appear?