1. To verify, the only communication this tool will require is communication to/from existing management tools?
a. Are there any direct connections to endpoints?
2. The marketing overview claims you can “respond to alert emails without VPN access”;
a. How that setup is accomplished?.
Are there details on how it is being used?
I watched the video but it did not give me the full picture.
Everything is done through an email server or Orion if you have Orion running in your environment. The endpoints or devices need the ability to send their alert/events via email for Alert Central to consume.