3 Replies Latest reply on Nov 13, 2013 3:48 AM by stepan.husak

    Trying to configure AlertCentral 1.1 but cant get pass the email configurations.  "Failed to connect: No authentication mechansims supported by both server and client"

    craigcm

      Trying to configure AlertCentral 1.1 but cant get pass the email configurations.  I have tried POP and EWS with no Luck

       

      Error Message received: "Failed to connect: No authentication mechansims supported by both server and client"

       

      Any Ideas.???

       

      =====
      POP
      =====

      PopError.JPG


      DEBUG: setDebug: JavaMail version 1.4.5
      DEBUG: getProvider() returning javax.mail.Provider[TRANSPORT,smtp,com.sun.mail.smtp.SMTPTransport,Sun Microsystems, Inc]
      DEBUG SMTP: useEhlo true, useAuth true
      DEBUG SMTP: useEhlo true, useAuth true
      DEBUG SMTP: trying to connect to host "<SERVERNAME>", port 25, isSSL false
      220 <DomainNAME> Microsoft ESMTP MAIL Service ready at Tue, 5 Nov 2013 12:54:08 -0500
      DEBUG SMTP: connected to host "<SERVERNAME>", port: 25

      EHLO localhost.localdom
      250-<DomainNAME> Hello [<serverIP>]
      250-SIZE 30965760
      250-PIPELINING
      250-DSN
      250-ENHANCEDSTATUSCODES
      250-AUTH
      250-8BITMIME
      250-BINARYMIME
      250 CHUNKING
      DEBUG SMTP: Found extension "SIZE", arg "30965760"
      DEBUG SMTP: Found extension "PIPELINING", arg ""
      DEBUG SMTP: Found extension "DSN", arg ""
      DEBUG SMTP: Found extension "ENHANCEDSTATUSCODES", arg ""
      DEBUG SMTP: Found extension "AUTH", arg ""
      DEBUG SMTP: Found extension "8BITMIME", arg ""
      DEBUG SMTP: Found extension "BINARYMIME", arg ""
      DEBUG SMTP: Found extension "CHUNKING", arg ""
      DEBUG SMTP: Attempt to authenticate
      DEBUG SMTP: check mechanisms: LOGIN PLAIN DIGEST-MD5 NTLM
      DEBUG SMTP: mechanism LOGIN not supported by server
      DEBUG SMTP: mechanism PLAIN not supported by server
      DEBUG SMTP: mechanism DIGEST-MD5 not supported by server
      DEBUG SMTP: mechanism NTLM not supported by server

       

       

      ====
      EWS
      =====

       

      EWSError.JPG

      DEBUG: setDebug: JavaMail version 1.4.5
      DEBUG: getProvider() returning javax.mail.Provider[STORE,ews,com.solarwinds.mail.ews.EWSStore,SolarWinds,1.0]
      could not auto-discover URL (null)
      trying URL from host: https://.com/ews/exchange.asmx
      problem with URL: https://.com/ews/exchange.asmx