1 Reply Latest reply on Nov 7, 2013 10:50 AM by nicole pauls

    Change sender E-Mail from Alerting Mails

    Heiko Maier

      All,

       

      wondering how to change the sender E-Mail from (SolarWinds <noreply@solarwinds.com>) to something usable in the organization.

      Also it would be really helpful to change the Subject Title from (TriGeo Alert!) to something rule related.

       

      Thank you

       

      Heiko

        • Re: Change sender E-Mail from Alerting Mails
          nicole pauls

          Hi Heiko,

           

          You can set the "From" in the email connector, and you can set the "Subject" in the Email Template.

           

          To modify the email connector:

          1. Go to Manage > Appliances
          2. Click the gear icon next to your appliance and go to Connectors
          3. Search for "Email" and find the "Email Active Response" connector
          4. Use the gear on the connector to "Stop" the connector, then "Edit"
          5. In there, change the From address and save changes
          6. Use the gear on the connector to "Start"
          7. Close

           

          To modify the Subject:

          1. Go to Build > Groups
          2. Look for the Email Template that's being used - the one that says "TriGeo Alert!" is probably the "Default" template
          3. Use Gear > Edit on the template
          4. Change the Subject to whatever you'd like
          5. Save

           

          Hope that helps!