1 Reply Latest reply on Oct 16, 2013 6:10 PM by rob.hock

    CC field stopped working with live Alerts

    lleachii

      All,

       

      I have an odd issue that began recently. Email addresses listed in any CC field within alerts are not receiving messages. When I generate a test alert, the user receives the CC email; in production, nothing. The workaround for now has been to edit the alerts to send email to those users via the TO field.

       

      Has anyone seen this behavior or know what I can to do to resolve it?

       

       

      Thanks