1 Reply Latest reply on Oct 16, 2013 1:48 PM by rob.hock

    Trap external execution & log to file not working


      I found an earlier discussion with:

      Have you set the Alert Engine service to interact with the desktop in the service manager?

      Administrative Tools -> Services

      Double click on SolarWinds Alerting Engine

      Select Log On tab.

      Check the box that says "Allow service to interact with desktop"

      Then restart your service.


      I have confirmed this setting and restarted the service several times now.  I still cannot get the external execution or log the trap to a file to work.

      Are there other setting that affect these functions that I might have missed?