4 Replies Latest reply on Oct 29, 2013 7:39 AM by conners

    Reporting in WHD

    michaelisaacs

      Hi there,

       

      We are just starting out using WHD and want to create a report that gives us a sort of time sheet, row of date worked on, column of company and then repeating for each tech, but we are encountering two problems.

       

      The first is that no times are actually displaying however if you switch it to day of the week worked on it returns all of the time worked so the data is there it's just not returning.


      The second is that for some reason apparently none of our tickets are being assigned to companies. Each ticket being given the client so submitted it and that client always has a company, I have checked this.

      So when I can actually get the timesheet to return some values they are always unassigned.

       

      Any help would be very much appreciated

       

      Set up.jpgout put.jpg