3 Replies Latest reply on Oct 2, 2013 9:03 AM by stuartwhyte

    Alert lifetime


      I have some alerts that seem to live on forever from a single input.  But when I create an alert manually, it disappears within 5 minutes or so.  What do I have to do to keep one of my manual alerts around for a while.  What is it that removes the alert anyway?  Is there a process or lifetime document that describes how the alert engine works with manual or custom alerts?