2 Replies Latest reply on Sep 25, 2013 4:32 AM by smellbridge

    HP Switches




      I may be being very stupid but how do I get to backup running config on a say HP2510 or a HP2810


      I have set this to telnet added the username and password and if i don't put anything in the VTY Promt then i get an error Did not receiv VTY entry promt after CR, so i put an a there


      When i run it again i get the error  Backup Running Config results: Failed to receive 'Running configuration' line in device config file


      I know the username and password are correct, what am I doing wrong.


      I have manged to get this to work on Juniper firewalls and switches and an HP2910, but i'm buggered if I can get the two above working


      Cheers for and help



        • Re: HP Switches



          Can you please post the manual PuTTY capture of the commands and the Debug Log of the device to check?


          You can get the debug log by doing the following,

          1.Enable capture mode under File menu.

          2.Run the activity

          3.Collect the file under Debug folder with the device name.


                  Please don't forget to mark the sensitive information like passwords in the file as '******'



          1 of 1 people found this helpful
            • Re: HP Switches

              Hey Nanda


              Thanks for the advice, i noticed in the log file that it was Unable to verify password, id put the username and password in the ssh side of things, i moved this to the AAA and like magic it worked.


              So for people like me that are new to all of this to get a HP2510 or HP2810 and HP switches like this i set it up like this


              Device info Tab


              Vendor     [All Vendors]

              Device Type HP.Switch.2500

              Group (What ever you like)

              Name  (What ever you like)

              Host Address (Its IP address)

              File Name  (What ever you like)

              Model Other

              Connect Direct connect

              Method Telnet

              Port 23

              Stack (Empty)


              Passwords Tab


              AAA Username (Its username)

              AAA Password (Its password)


              Prompts Tab


              VTY Prompt a


              If I don't put something in here then it can't get to the username and password, to see why putty to the switch and you will be greeted by


              ProCurve J9019B Switch 2510B-24

              Software revision Q.11.17


              Copyright (C) 1991-2008 Hewlett-Packard Co. All Rights Reserved.




              Use, duplication, or disclosure by the Government is subject to restrictions

              as set forth in subdivision (b) (3) (ii) of the Rights in Technical Data and

              Computer Software clause at 52.227-7013.


                HEWLETT-PACKARD COMPANY, 3000 Hanover St., Palo Alto, CA 94303


              We'd like to keep you up to date about:

                * Software feature updates

                * New product announcements

                * Special events


              Please register your products now at: www.ProCurve.com





              Press any key to continue


              Putting something in the VTY Promt will get you past the Press any key to continue