Email Notifications

Colson,

You have to go to Advance Alert and create a new alert for High CPU or High Memory for any node.

Hi,

firstly it's necessary to configure SMTP server in Setup - Advanced Setup - SMTP Configuration menu.

Then each Alert has Notification tab where you can define email address:

For further info please visit SolarWinds documentation (Alerts - Notifications menu).

Hi,

I have created the alert only for email notification and in trigger action page i added the email ids but problem is when alert is generating it generating the alert too, and alert is showing in alert dashboard,

i want only email notification.

please suggest for same.

In this case I'd recommend Data Export. You can choose to export:
1) static set of VMs (, Hosts, ..): in "Search Results" module choose VMs you want to monitor and press "Export" button

2) dynamic set based on Search Query: perform a Search Query and press "Export Results" button

Then choose attributes you want to see and run the export. As soon as the report is finished then you can run the report periodically incl. sending results over email (see Schedule reports - SolarWinds Worldwide, LLC. Help and Support for further details).

You can also create an alert with "Private" permission to hide the alert from displaying for other users.

Does one of the solutions fit your needs?

On  On your Orion Web Console

- Go to SETTINGS - ALL SETTINGS

Then, under ALERTS and REPORTS, select MANAGE ALERTS

Find the alert you wish to use.  The search box on the far right can help quickly find the alert you are looking for.  If this is an out-of-the-box alert, select DUPLICATE & EDIT. 

Name the alert. Be sure it is enabled and select appropriate values for the rest of the page.

Click NEXT. Select what to alert on.  Most likely NODE or Virtual Machine. Note that you may choose certain objects, or all objects.  From the TRIGGER CONDITION drop downs, select NODE and BROWSE ALL FIELDS

If you enter what you are looking for in the search window, it can make it easy to find the item you are looking for. In this example, I will select CPU LOAD (Current Statistics)

Select appropriate values that you are certain will create a trigger event. Be sure to review CONDITION MUST EXIST FOR MORE THAN XX MINUTES.  CPU, memory and other things may bounce around, and if the trigger is NOT true for the whole timeframe, it will never fire off an email.    Select NEXT

Select Reset this alert when trigger is no longer true and click NEXT

Select an appropriate TIME OF DAY and click NEXT

To fire off an email, you will need to ADD ACTION if no email action exists.  CLICK ADD ACTION

Select SEND AN EMAIL/PAGE from the list

Fill in the email information.  Have you set up SMTP email information and tested it?  If so, continue on.  Note that you can use default addresses. These will appear in a drop down if you type '$'

Click on   2. MESSAGE.  The default message will most likely need tweeked to show the information that you desire.  Edit the message so you can test some variables. Put you cursor wherever you want to insert the variable (after CPU Utilization: in my example) and click INSERT VARIABLE

Use the search window to find what you are looking for.  Be sure that you have selected the correct dropdown from SHOW VARIABLES FOR.  Note the output preview.  This can be very helpful to determine which vairable to choose.  BE SURE TO CLICK THE CHECKBOX and select INSERT VARIABLE

Your new variable should appear.  You can repeat for as many as you wish to insert. Select HTML for better formatting, and assign an importance. Click NEXT

Verify that you are using the default SMTP server and click ADD ACTION

Click the SIMULATE lightning both for the newly created email action item

Select a Node to test and click SIMULATE

You will get a pop up window that returns values for variables. If not what you were expecting, try new variables

Repeat the simulation steps, and this time,click EXECUTE

An email should be triggered. If your SMTP service is set up (and relaying email), you should see ACTION EXECUTED SUCCESSFULLY.  If not - you need to verify your SMTP server is set up correctly in Solarwinds, and the email server is configured to relay email from solar winds.  Note that you can use a gmail account to test this as well (google GMAIL RELAY SMTP for settings)

If you got this far, you should now have an alert that is capable of firing emails!

Thanks you very much for giving the full steps-

i were using the same and alert is working fine and teams are getting the email notification, but the problem is when email alert is triggered, on same time in alert console same alert is displaying, i would like don't show same alert in alert console, because we are working on only email alert notification, that's why we created the email notification alert for team,

can you suggest us is there any method to hide the alert from alert console for particular group's user (AD group is integrated in solarwinds)

thanks in advance.

@K

Have you checked to make sure that there are no NetPerfMon Event Log triggers (as below). These could exist on copies of an alert. I briefly tested some alerts with only an email trigger, and no console alerts were created unless there was a NetPerfMon trigger as well.  Delete the NetPerfMon entry, and test to see if you still get alarms.

No  Netperfmon event log created, only email trigger action is created,

Still we are getting the alert in alert console, really it is creating the problem for us.

Hmmm.  I would suggest reviewing all of your alert rules.  It may be that one of the default rules, or a copy of one is set to still write to the event log.  If you disable the email rule, do alerts continue to appear?  that would be a good indicator that something else is writing to the alert log

i have deleted the old alert then create a new alert only for email notification, but still we are getting the alert in alert console,

i think solarwinds have not any feasibility to block the alert and fire only email notification.

please suggest.