Anyone else having issues with Hotfix 1 install? I copied the manager folder to my root share. Even tried copying the 2 .zip files and the TriGeo folder to my root share.
TriGeo manager version is: 5.6.0
TriGeo manager build is: release
cmc::cmm# scriptupgrade
Press <enter> to begin the script upgrade process.
Are your manager updates on a (n)etwork share or (c)drom? <n/c>: n
Network copy requires a Windows share name, username and password.
Press <enter> to continue...
Enter the destination Windows share (e.g. \\server\share): \\172.20.0.65\SolarWinds
Confirm share name: \\172.20.0.65\SolarWinds? <Y/n> y
Enter the destination username (e.g. DOMAIN\backupuser): integra\erinaldo
Confirm username integra\erinaldo? <Y/n> y
Enter the destination password for the above user:
Enter the destination password again:
Mounting share //172.20.0.65/SolarWinds with user integra\\erinaldo
No upgrades found.
CMC Build 4737
cmc::cmm# mgrhotfix
To upgrade the LEM Manager JAR files, please specify a Windows CIFS filesystem
share name, username, and password.
Proceed? (Y/n) y
ERROR: You must upgrade to version 5.5.0 before applying the hotfix. Current version: 5.6.0.
I could have sworn that when conversing with tech support there was a process to fix that via some hidden command but it escapes me now.