10 Replies Latest reply on Oct 9, 2013 3:33 PM by jamesrramey

    Importing User Accounts from Active Directory

    nei4352

      I am having difficulty importing user/groups from active directory.  I am able to use AD with NPM with no trouble.

       

      I have an LDAP test tool that shows I can reach my AD server with my credentials.

       

      AC accepts the domain name, administrator username/password, server IP address and port values I enter.

       

      When I try to search for users or groups it does not return any values.  I know the users and groups are valid; I have just searched and found them with the NPM web console.

       

      How can I debug this issue?

       

      Incidentally, making Alert Central a CentOS VM image makes it a lot harder for me to debug anything on my own.  I am curious why that method would be chosen instead of a Windows distributions like all the other Solarwinds stuff I've used.

       

      Thanks!