9 Replies Latest reply on Jan 29, 2015 3:35 PM by ryan.calhoun

    Trying to generate a report that lists all requests that are not Closed, Resolved, or Canceled.

    rsloane

      Being new to WHD, our President wants to see a report regularly that lists out all of the active Requests that are being worked (Tickets other than Closed, Resolved, or Canceled).  We have been messing with the Reports functionality, but can't generate that type of report (or haven't been able to, at least).

       

      Can anyone help point us to how we could create that type of report within WHD?  We are on version 12.0.1 of WHD.

       

      Thanks.

      --Rick