Not all Hostnames and IPs showing, only MAC address

if you feel that these IP's and hostnames should be available by checking your arp tables then you might be running into a known bug in UDT 2. I believe it was 2.5.1 that resolved it ?

We do a little routing on some our switches, just one vlan.  The devices from that vlan are the ones showing the IP and hostname.  The arp tables for the switches that do routing only have arp entries for that one vlan.  We don't have any routers, instead we use a firewall.  I have added that device and it runs UDT jobs for both layer 2 and 3.  Its arp table has all the entries for the devices in udt where only the mac addresses appear.  Maybe I hit a bug in the older version?

If you see the entries in the switch mac and arp tables but not in UDT then you are seeing what I was.

I installed up to 2.5.1 hotfix 3 and they immediately showed up on the next L2/L3 polling.

I renewed our maintenance and successfully upgraded to 3.0.1, but I am still having the same problems.  Our gateway is a Cisco ASA.  Has anyone been able to UDT to successfully the ARP table from one of these?  From everything I can find, it looks like UDT can not pull the arp table from an ASA.  Any help would be greatly appreciated.

Hi,

You are correct. UDT is currently not able to poll information from Cisco ASA. These device don't expose the required information via SNMP. The only possibiliy is to establish a terminal session, issue needed command and parse the output. This is a feature request:

http://thwack.solarwinds.com/ideas/2688

Regards,

Jiri

That is a major bummer.

Yes, it's a major feature request. We know that very well, but it's really big, so it's not easy to put it into a release.

Regards,

Jiri

Any idea when it will make it into a release?

Sorry, but our policy doesn't allow me to disclose such information.

Jiri

I see the same thing in 3.0.1 on many Cisco switches. Looks to me like it happens only on devices running Cisco 15.0 code. Anyone else?