3 Replies Latest reply on Aug 28, 2013 1:43 PM by dwyatt

    Custom Ticket View


      The layout and information for a Tech Ticket is bloated and a design mess. Is there a way to customize this view or edit the layouts?

      If not, this should be seriously considered. Thank you!

        • Re: Custom Ticket View

          There is the ability to X out of certain boxes (Dates, Details, Notes, etc.). I would say I almost never use the Scheduled Date options but other than that everything on the tech ticket page is completely useful information. Are their specific fields that you're trying to remove or just trying to ascetically change the way it looks?

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