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Network Performance Monitor (NPM)

Forum MY PRODUCT LICENSE ACTIVATION FAILED TO REGISTER

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MY PRODUCT LICENSE ACTIVATION FAILED TO REGISTER

lekanaccion over 10 years ago

MY PRODUCT LICENSE ACTIVATION FAILED TO REGISTER when 1 migrated it to another computer machine, it was given the error attached with this post. what could be wrong because i have gotten a confirmation that the software is valid for the license by solarwind.

0 rob.hock over 10 years ago

Perhaps you are using a new installer with an old key? If you log into the SolarWinds Customer Portal (https://customerportal.solarwinds.com/CustomerPortal/Index.aspx) you can grab the new key.
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0 lekanaccion over 10 years ago in reply to rob.hock

I USED THE KEY ON MY PORTAL, THOUGH THE LICENSE IS NOT UNDER MAINTENANCE, CAN THAT AFFECT IT.
Amoo Olalekan | Network Administrator | ACCION Microfinance Bank Limited | Elizade Plaza 4th Floor 322A Ikorodu Road, Anthony, Lagos
Tel: 01-7303414 (DL), 0802 370 9836 | Fax: +234.1.271.9327 oamoo@accionmfb.com<mailto:oamoo@accionmfb.com>| www.accionmfb.com<http://www.accionmfb.com/>
...My Future Is Bright
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0 rob.hock over 10 years ago in reply to lekanaccion

Indeed. You would have to use that key to activate the version that was current when it was under maintenance. Otherwise you would have to put the product on active maintenance to gain access to the new key.
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0 lekanaccion over 10 years ago in reply to rob.hock

BUT IS THERE AN ARCHIVE TO DOWNLOAD PREVIOUS VERSIONS OF NPM, AT LEAST THAT MIGHT WORK.
Amoo Olalekan | Network Administrator | ACCION Microfinance Bank Limited | Elizade Plaza 4th Floor 322A Ikorodu Road, Anthony, Lagos
Tel: 01-7303414 (DL), 0802 370 9836 | Fax: +234.1.271.9327 oamoo@accionmfb.com<mailto:oamoo@accionmfb.com>| www.accionmfb.com<http://www.accionmfb.com/>
...My Future Is Bright
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