14 Replies Latest reply on Jul 29, 2013 3:35 AM by IGFCSS.DSI

    Patch Manager Update Error: Update retrieval failed invalid criteria string

    jsl101669

      Just wanted to see if anyone has had this error. I am currently evaluating Patch Manager and ran into an issue when attempting to patch a Windows 2003 R2 Server.

       

      The WMI Providers installed fine and I can get connectivity, but if I try to run the Update Wizard I get this error:

       

      Computer: SLANW55317-03-1.XXX.XXXX.XXX

       

      Operation: Install

      Object: Update retrieval failed

      Status: Failed

       

      Details: invalid criteria string


      If I go to Computer Explorer and choose the "Windows Update History" tab I get more data in the form of a stack trace:


      Device: SLANW55317-03-1.MSKCC.ROOT.MSKCC.ORG

      Details: Win32_WUAUpdateHistoryEntry

      Exception occurred at 7/26/2013 8:58:21 AM: System.InvalidCastException

      The credential used to connect was mskcc\das

      Stack Trace:    at EminentWare.DataQueryAdapters.WQLDataBase.ExecuteSelect(String sWQL, WQLResultSet resultset)

         at EminentWare.DataQueryAdapters.WQLDataBase.Execute(String sCmd, WQLResultSet& resultset, WMISelectQuery helperqry)

         at EminentWare.DataQueryAdapters.WQLCommand.ExecuteReader(CommandBehavior behavior)

         at System.Data.Common.DbDataAdapter.FillInternal(DataSet dataset, DataTable[] datatables, Int32 startRecord, Int32 maxRecords, String srcTable, IDbCommand command, CommandBehavior behavior)

         at System.Data.Common.DbDataAdapter.Fill(DataSet dataSet, Int32 startRecord, Int32 maxRecords, String srcTable, IDbCommand command, CommandBehavior behavior)

         at System.Data.Common.DbDataAdapter.Fill(DataSet dataSet, String srcTable)

         at EminentWare.DataQueryAdapters.WQLDataAdapter.Fill(DataSet ds, String classname, WQLConnection connection)

         at EminentWare.DataQueryAdapters.WMIQueryDataSet.Execute(String xmlresultsfile)

       

      Has anyone encountered this issue? If so, does anyone know the fix? The product seems like something that will work for my needs but if I cant get past this then it won't be of any use since I do have several 2003 servers that I can't get rid of just yet.

       

      Oh and I am running the product on Windows Server 2012 using WSUS & SQL Express that gets installed with the product,

       

      Thanks.