2 Replies Latest reply on Jul 23, 2013 8:47 AM by dufer

    Changing An Account Name?

    dufer

      One of my customers has changed the name of their company and I need change their company name on their account. Is there a way to change the name and keep all the account contents, settings, etc..?

       

      David

        • Re: Changing An Account Name?
          Jan Pelousek

          Hi dufer, It should be possible by modifying the AccountID directly in the database in the [Accounts] table. Please check also, if there aren't any records in the [AccountRights] table for specified AccountID and if so, please modify it. I tried it on my testing environment and haven't found any issue (account limitations are kept, discovery profiles created by the old profile are working).

          Please let know if it helped.

          • Re: Changing An Account Name?
            dufer

            Found a much easier way. Simply change the name using "Manage Accounts".