So here is a strange one.
I am trying to show my boss the alert central system, but he cant login. Here is the chain of events:
1) Add AD user
2) User receives Email
3) User acknowledges email (validation ok)
4) User enters his details at login prompt and hits enter - nothing returns. No bad email, No user account unknown, he just gets nothing. Its as though the button does not work.
Any ideas? We spend a lot per year on Solarwinds products so i am trying to show my new boss some benefits of these systems. Any thoughts, ideas suggestions?
I have tried deleting and re adding his account.
What version of AC?
What browser and version?
Which OS is browser running on?
Did you try other AD users?
It was just a blank screen? The EULA should be displayed in the middle of the page with checkbox to click. Maybe the EULA is not being display by the browser. I would advice Chrome for AC.