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Web Help Desk (WHD)

Forum WHD v.12 and mobile app

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WHD v.12 and mobile app

justin.gray over 10 years ago

Is it safe to assume the mobile app does not work under v.12?

I couldn't find any documentation, but it no longer works after upgrading...

Top Replies

BryanBecker over 10 years ago in reply to justin.gray +1

The mobile app really needs an update. I has not been updated since Jan. 2011. Needs a more robust ipad app.

0 jpike over 10 years ago

I upgraded to WHD version 12 and continued using the WHD mobile app with no issues.
What troubleshooting have you done so far?
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0 justin.gray over 10 years ago in reply to jpike

Thanks for the reply. For some reason the app was only coming up with a blank screen, so I assumed it was no longer supported (I had heard rumors they were moving away from the mobile app). However, a day later it was working again. Not sure what the deal was...
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0 BryanBecker over 10 years ago in reply to justin.gray

The mobile app really needs an update. I has not been updated since Jan. 2011. Needs a more robust ipad app.
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0 FormerMember over 10 years ago

Any word on an iPad version? The iPhone version is decent, but we'd love to see a version with similar features on the iPad.
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