6 Replies Latest reply on Jul 3, 2013 8:55 AM by IGFCSS.DSI

    Google Chrome 27.0.1453.116 EXE (Upgrade) package failed to install using WSUS - 0x80070643 (Fatal error during installation)

    martin_sedelmaier

      Hello,

       

      I published the package Google Chrome 27.0.1453.116 EXE (Upgrade) to all WSUS servers without problems, all the machines get detected who needs the upgrade, but the upgrade failed with Error 0x80070643 (Fatal error during installation) (Code23) on all machines (XP32Bit, Win7 32&64Bit).

       

      I already tried to make a copy of the current package, deployed it again, same Error, so the issue could not be a corrupt package.

       

      Version=1

      EventType=WindowsUpdateFailure

      EventTime=130173103537614023

      Consent=1

      UploadTime=130173103543524614

      ReportIdentifier=b954d2f2-e3b2-11e2-a13b-001c2341a095

      Response.type=4

      Sig[0].Name=ClientVersion

      Sig[0].Value=7.6.7600.256

      Sig[1].Name=Win32HResult

      Sig[1].Value=80070643

      Sig[2].Name=UpdateId

      Sig[2].Value=E1BF65EE-5962-40A6-9812-BF9DB74FD14A

      Sig[3].Name=Scenario

      Sig[3].Value=Install

      Sig[4].Name=SourceId

      Sig[4].Value=101

      Sig[5].Name=Environment

      Sig[5].Value=Managed

      DynamicSig[1].Name=OS Version

      DynamicSig[1].Value=6.1.7601.2.1.0.256.48

      DynamicSig[2].Name=Locale ID

      DynamicSig[2].Value=1033

      FriendlyEventName=Windows Update installation problem

      ConsentKey=WindowsUpdateFailure

      AppName=Host Process for Windows Services

      AppPath=C:\Windows\System32\svchost.exe

      ReportDescription=A Windows update did not install properly. Sending the following information to Microsoft can help improve the software.

       

      any ideas what is going on ?

      how can I troubleshoot the issue further ?

       

      appreciate your feedback and help.

       

      Thanks,

      Martin