11 Replies Latest reply on Jul 28, 2014 4:26 AM by oleg.zastavnyi

    Alert Central using Office 365

    djyeo

      All,

       

      I am experiencing issues setting up Alert Central to use Office365, I have setup an account and it is working as expected.

       

      When setting up the email account in AC with the settings below we get the error further down, any advice/assistance would be greatly appreciated: -

       

      Incoming Server:

      • IMAP mail server

       

      Server:

      • outlook.office365.com

       

      Outgoing Server:

      SMTP Server:

      • smtp.office365.com

       

      Advance Options:

      • Incoming Mail Port: 993 Using Secure Connection
      • Outgoing SMTP Port: 587 Using secure Connection

       

      The below error is returned: -

       

      Failed to connect: outlook.office365.com

      EMAIL_VALIDATION_COULD_NOT_CONNECT

      DEBUG: setDebug: JavaMail version 1.4.5
      DEBUG: getProvider() returning javax.mail.Provider[STORE,imaps,com.sun.mail.imap.IMAPSSLStore,Sun Microsystems, Inc]
      DEBUG: mail.imap.partialfetch: false
      DEBUG: mail.imap.statuscachetimeout: 1000
      DEBUG: mail.imap.appendbuffersize: -1
      DEBUG: mail.imap.minidletime: 10
      DEBUG: trying to connect to host "outlook.office365.com", port 993, isSSL true