6 Replies Latest reply on Jun 18, 2013 1:07 PM by gunner2510

    Advanced Alert Priority when incident matches multiple alerts


      I have a couple of advanced alerts in NPM that encompass multiple servers. Is there a priority in the way the alerts trigger if the server matches multiple alerts at the same time?  The number 1 alert triggers but the number 2 alert does not.  I have not bee able to find anything about this in the NPM documentation.


      in this instance i have two alerts;


      1. an alert specific to servers that belong to a custom property.

      lawson alert.jpg


      2. an alert that encompasses all servers except the network gear, API servers and Print Queues. (so the lawson server business custom property would be covered by this alert)


      normal reboot.jpg