I created a couple product suggestions. I'm just posting here for visibility
http://thwack.solarwinds.com/ideas/2283 - Integrated pushover support. It would be nice to be able to configure Pushover alerts (www.pushover.net) as an alert destination. I already have alerts being sent from Orion via HTTP POST, but if I'm going to move everything to alert central, I need the same functionality there.
http://thwack.solarwinds.com/ideas/2282 - In addition to email and SMS, it would be nice for AlertCentral to be able to register as a SIP endpoint and make outbound calls. Multiple calls until the alert is answered, and escalating calls if an alert is unacknowledged would be fantastic.
I'm coming from an environment that used AlarmPoint (now xMatters) to one that just uses email/text alerts. Everyone does it their own way. I miss that "guarantee" that alarm point provided to call me at multiple numbers until I answered the phone. It looks like there are some other third party tools out there to provide this functionality. If anyone uses something along these lines and is happy with how it works, please let me know.
THanks for the suggestions.