We will investigate this.
did this ever get resolved?
what is the correct timezone to select for the UK?
The "Iceland" is the internal identifier of the timezone "Greenwich Mean Time" in Alert Central (which is incorrect): we have identified an issue with handing timezones - we are tracking the issues in our bug tracking system.
For UK you need to use the "Western European Time" - it has daylight saving time ("WET" will be displayed in user profile "my account" page). The "Greenwich Mean Time" is not good for UK, because the identified issue (it is the "Iceland" timezone which has no daylight saving).
I've had the same experience, I'm struggling to set the timezone for most of my staff in EST
Edit User: Eastern Standard Time
View User and Calendar = US/Michigan
Edit User: GMT-5
View User and Calendar = Etc/GMT+5
My workaround to set Eastern time:
Edit User: GMT+5
View User and Calendar = Etc/GMT-5
I'm running Alert Central v1.1.6
I'm in the Eastern Timezone
I have my timezone set correctly to US/New York via the console
...this timezone disconnect is impeding me from bulding out an oncall schedule, which is quite frustrating!!