4 Replies Latest reply on Dec 4, 2013 8:07 AM by blankenshipr

    Setting up Dameware remote desktop in Webhelpdesk

    bknight

      Hello all, I'm trying to setup the Dameware Remote Desktop capability in Webhelpdesk listed in the Solarwinds KB SolarWinds Knowledge Base :: Integrating DameWare and Web Help Desk.  I followed the instructions, and when I try to launch the remote desktop links it doesn't start up.  A new browser page comes up and it has the correct URL with correct host name.  However, it is just a blank page.  I had to make one adjustment to the instructions as the location of the DWRCC.exe file was different than what they listed.  Has anybody set this up successfully?