2 Replies Latest reply on Apr 26, 2013 6:53 AM by kjette

    Alerts not being forwarded to supposedly validated email accounts

    pimp_vader

      I see the logs peppered with entries like this:

       

      First notification preference is not validated for group user #11

       

      The problem is, when I look in the inbox to the account set up for alert central I see the validation replies from the users.

       

      is there a file that I can manually populate the necessary contact info into for these escalations?

       

      Has any one else come across this? if so how did you resolve it?

       

       

       

      Thanks

      -J