11 Replies Latest reply on Feb 12, 2016 2:29 PM by dreeves

    Using Open SMTP server with Alert Central

    blittrell

      Hi All,

       

      We have an open SMTP server that we use internally for to send email.  When I attempt to configure alert central to use this it keeps trying to send Authentication information and it fails.  I tried selecting use different credentials and erased the credentials but that did not work either.  Anyone know how to disable the SMTP authentication portion?

       

      thanks

        • Re: Using Open SMTP server with Alert Central
          chris.jones

          I will look into this and get back to you tomorrow.

          • Re: Using Open SMTP server with Alert Central
            chris.jones

            Go to the Settings page and under the General Settings click the 'Email Server Settings (SMTP, POP, IMAP)' link.

             

            In the 'Email Server Settings (SMTP, POP, IMAP)' page click 'Advanced Option' to expansion more options.

             

            Check the 'Use different credentials for SMTP' but leave the Username and Password fields empty and then click the Save button.

             

            You can follow the same steps in the Getting Started Wizard as well.

             

            Let me know if this works.

            1 of 1 people found this helpful
            • Re: Using Open SMTP server with Alert Central
              byrona

              For what it's worth, I setup a simple windows SMTP server and allowed open relaying for my AC system and it just worked without any special settings.  I am using a separate exchange POP account for the incoming.  Based on this I can tell you that it can and should work.

                • Re: Using Open SMTP server with Alert Central
                  blittrell

                  ACScreen 1.PNGACScreen 2.PNGACScreen 3.PNG

                   

                  This is my config, not sure how you are getting yours to work but this does not.  I have verified via Thunderbird that no Auth is good for send email.

                    • Re: Using Open SMTP server with Alert Central
                      chris.jones

                      The checkbox, Use different creds,  is not checked.  You want to check that box but leave the username and password empty.  When i check the box but leave the username and password empty then the connection has useAuth as false.

                        • Re: Using Open SMTP server with Alert Central
                          blittrell

                          This one, your right it was not checked, but when I do check it, I still get an error.  Right now I think it may be how Alert Central checks to see if the email sent.  From what I can tell from the debugs it tries to look in the Sent email to see if there is anything in there, but because there is sent via open relay nothing is in sent, so it may be sending but the display is showing an error.

                           

                          This is the debug I get with other credentials checked and nothing in the username/password

                           

                          DEBUG: setDebug: JavaMail version 1.4.5

                          DEBUG: getProvider() returning javax.mail.Provider[STORE,imaps,com.sun.mail.imap.IMAPSSLStore,Sun Microsystems, Inc]

                          DEBUG: mail.imap.partialfetch: false

                          DEBUG: mail.imap.statuscachetimeout: 1000

                          DEBUG: mail.imap.appendbuffersize: -1

                          DEBUG: mail.imap.minidletime: 10

                          DEBUG: trying to connect to host "webmail.a10networks.com", port 993, isSSL true

                          * OK The Microsoft Exchange IMAP4 service is ready.

                          A0 CAPABILITY

                          * CAPABILITY IMAP4 IMAP4rev1 AUTH=NTLM AUTH=GSSAPI AUTH=PLAIN UIDPLUS CHILDREN IDLE NAMESPACE LITERAL+

                          A0 OK CAPABILITY completed.

                          DEBUG IMAP: AUTH: NTLM

                          DEBUG IMAP: AUTH: GSSAPI

                          DEBUG IMAP: AUTH: PLAIN

                          DEBUG: protocolConnect login, host=webmail.a10networks.com, user=orion, password=<non-null>

                          DEBUG IMAP: AUTHENTICATE PLAIN command trace suppressed

                          DEBUG IMAP: AUTHENTICATE PLAIN command result: A1 OK AUTHENTICATE completed.

                          A2 CAPABILITY

                          * CAPABILITY IMAP4 IMAP4rev1 AUTH=NTLM AUTH=GSSAPI AUTH=PLAIN UIDPLUS CHILDREN IDLE NAMESPACE LITERAL+

                          A2 OK CAPABILITY completed.

                          DEBUG IMAP: AUTH: NTLM

                          DEBUG IMAP: AUTH: GSSAPI

                          DEBUG IMAP: AUTH: PLAIN

                          DEBUG: connection available -- size: 1

                          A3 SELECT INBOX

                          * 0 EXISTS

                          * 0 RECENT

                          * FLAGS (\Seen \Answered \Flagged \Deleted \Draft $MDNSent)

                          * OK [PERMANENTFLAGS (\Seen \Answered \Flagged \Deleted \Draft $MDNSent)] Permanent flags

                          * OK [UIDVALIDITY 34299] UIDVALIDITY value

                          * OK [UIDNEXT 3] The next unique identifier value

                          A3 OK [READ-WRITE] SELECT completed.

                          A4 EXAMINE INBOX

                          * 0 EXISTS

                          * 0 RECENT

                          * FLAGS (\Seen \Answered \Flagged \Deleted \Draft $MDNSent)

                          * OK [PERMANENTFLAGS ()] Permanent flags

                          * OK [UIDVALIDITY 34299] UIDVALIDITY value

                          * OK [UIDNEXT 3] The next unique identifier value

                          A4 OK [READ-ONLY] EXAMINE completed.

                          A5 CLOSE

                          A5 OK CLOSE completed.

                          DEBUG: added an Authenticated connection -- size: 1

                          A6 LOGOUT

                          * BYE Microsoft Exchange Server 2010 IMAP4 server signing off.

                          A6 OK LOGOUT completed.

                          DEBUG: IMAPStore connection dead

                          DEBUG: IMAPStore cleanup, force false

                          DEBUG: IMAPStore cleanup done

                          DEBUG: setDebug: JavaMail version 1.4.5

                          DEBUG: getProvider() returning javax.mail.Provider[STORE,imaps,com.sun.mail.imap.IMAPSSLStore,Sun Microsystems, Inc]

                          DEBUG: mail.imap.partialfetch: false

                          DEBUG: mail.imap.statuscachetimeout: 1000

                          DEBUG: mail.imap.appendbuffersize: -1

                          DEBUG: mail.imap.minidletime: 10

                          DEBUG: trying to connect to host "webmail.a10networks.com", port 993, isSSL true

                          * OK The Microsoft Exchange IMAP4 service is ready.

                          A0 CAPABILITY

                          * CAPABILITY IMAP4 IMAP4rev1 AUTH=NTLM AUTH=GSSAPI AUTH=PLAIN UIDPLUS CHILDREN IDLE NAMESPACE LITERAL+

                          A0 OK CAPABILITY completed.

                          DEBUG IMAP: AUTH: NTLM

                          DEBUG IMAP: AUTH: GSSAPI

                          DEBUG IMAP: AUTH: PLAIN

                          DEBUG: protocolConnect login, host=webmail.a10networks.com, user=orion, password=<non-null>

                          DEBUG IMAP: AUTHENTICATE PLAIN command trace suppressed

                          DEBUG IMAP: AUTHENTICATE PLAIN command result: A1 OK AUTHENTICATE completed.

                          A2 CAPABILITY

                          * CAPABILITY IMAP4 IMAP4rev1 AUTH=NTLM AUTH=GSSAPI AUTH=PLAIN UIDPLUS CHILDREN IDLE NAMESPACE LITERAL+

                          A2 OK CAPABILITY completed.

                          DEBUG IMAP: AUTH: NTLM

                          DEBUG IMAP: AUTH: GSSAPI

                          DEBUG IMAP: AUTH: PLAIN

                          DEBUG: connection available -- size: 1

                          A3 SELECT INBOX

                          * 0 EXISTS

                          * 0 RECENT

                          * FLAGS (\Seen \Answered \Flagged \Deleted \Draft $MDNSent)

                          * OK [PERMANENTFLAGS (\Seen \Answered \Flagged \Deleted \Draft $MDNSent)] Permanent flags

                          * OK [UIDVALIDITY 34299] UIDVALIDITY value

                          * OK [UIDNEXT 3] The next unique identifier value

                          A3 OK [READ-WRITE] SELECT completed.

                          A4 EXAMINE INBOX

                          * 0 EXISTS

                          * 0 RECENT

                          * FLAGS (\Seen \Answered \Flagged \Deleted \Draft $MDNSent)

                          * OK [PERMANENTFLAGS ()] Permanent flags

                          * OK [UIDVALIDITY 34299] UIDVALIDITY value

                          * OK [UIDNEXT 3] The next unique identifier value

                          A4 OK [READ-ONLY] EXAMINE completed.

                          A5 CLOSE

                          A5 OK CLOSE completed.

                          DEBUG: added an Authenticated connection -- size: 1

                          A6 LOGOUT

                          * BYE Microsoft Exchange Server 2010 IMAP4 server signing off.

                          A6 OK LOGOUT completed.

                          DEBUG: IMAPStore connection dead

                          DEBUG: IMAPStore cleanup, force false

                          DEBUG: IMAPStore cleanup done

                          DEBUG: setDebug: JavaMail version 1.4.5

                          DEBUG: getProvider() returning javax.mail.Provider[STORE,imaps,com.sun.mail.imap.IMAPSSLStore,Sun Microsystems, Inc]

                          DEBUG: mail.imap.partialfetch: false

                          DEBUG: mail.imap.statuscachetimeout: 1000

                          DEBUG: mail.imap.appendbuffersize: -1

                          DEBUG: mail.imap.minidletime: 10

                          DEBUG: trying to connect to host "webmail.a10networks.com", port 993, isSSL true

                          * OK The Microsoft Exchange IMAP4 service is ready.

                          A0 CAPABILITY

                          * CAPABILITY IMAP4 IMAP4rev1 AUTH=NTLM AUTH=GSSAPI AUTH=PLAIN UIDPLUS CHILDREN IDLE NAMESPACE LITERAL+

                          A0 OK CAPABILITY completed.

                          DEBUG IMAP: AUTH: NTLM

                          DEBUG IMAP: AUTH: GSSAPI

                          DEBUG IMAP: AUTH: PLAIN

                          DEBUG: protocolConnect login, host=webmail.a10networks.com, user=orion, password=<non-null>

                          DEBUG IMAP: AUTHENTICATE PLAIN command trace suppressed

                          DEBUG IMAP: AUTHENTICATE PLAIN command result: A1 OK AUTHENTICATE completed.

                          A2 CAPABILITY

                          * CAPABILITY IMAP4 IMAP4rev1 AUTH=NTLM AUTH=GSSAPI AUTH=PLAIN UIDPLUS CHILDREN IDLE NAMESPACE LITERAL+

                          A2 OK CAPABILITY completed.

                          DEBUG IMAP: AUTH: NTLM

                          DEBUG IMAP: AUTH: GSSAPI

                          DEBUG IMAP: AUTH: PLAIN

                          DEBUG: connection available -- size: 1

                          A3 SELECT INBOX

                          * 0 EXISTS

                          * 0 RECENT

                          * FLAGS (\Seen \Answered \Flagged \Deleted \Draft $MDNSent)

                          * OK [PERMANENTFLAGS (\Seen \Answered \Flagged \Deleted \Draft $MDNSent)] Permanent flags

                          * OK [UIDVALIDITY 34299] UIDVALIDITY value

                          * OK [UIDNEXT 3] The next unique identifier value

                          A3 OK [READ-WRITE] SELECT completed.

                          A4 EXAMINE INBOX

                          * 0 EXISTS

                          * 0 RECENT

                          * FLAGS (\Seen \Answered \Flagged \Deleted \Draft $MDNSent)

                          * OK [PERMANENTFLAGS ()] Permanent flags

                          * OK [UIDVALIDITY 34299] UIDVALIDITY value

                          * OK [UIDNEXT 3] The next unique identifier value

                          A4 OK [READ-ONLY] EXAMINE completed.

                          A5 CLOSE

                          A5 OK CLOSE completed.

                          DEBUG: added an Authenticated connection -- size: 1

                          A6 LOGOUT

                          * BYE Microsoft Exchange Server 2010 IMAP4 server signing off.

                          A6 OK LOGOUT completed.

                          DEBUG: IMAPStore connection dead

                          DEBUG: IMAPStore cleanup, force false

                          DEBUG: IMAPStore cleanup done

                          DEBUG: setDebug: JavaMail version 1.4.5

                          DEBUG: getProvider() returning javax.mail.Provider[STORE,imaps,com.sun.mail.imap.IMAPSSLStore,Sun Microsystems, Inc]

                          DEBUG: mail.imap.partialfetch: false

                          DEBUG: mail.imap.statuscachetimeout: 1000

                          DEBUG: mail.imap.appendbuffersize: -1

                          DEBUG: mail.imap.minidletime: 10

                          DEBUG: trying to connect to host "webmail.a10networks.com", port 993, isSSL true

                          * OK The Microsoft Exchange IMAP4 service is ready.

                          A0 CAPABILITY

                          * CAPABILITY IMAP4 IMAP4rev1 AUTH=NTLM AUTH=GSSAPI AUTH=PLAIN UIDPLUS CHILDREN IDLE NAMESPACE LITERAL+

                          A0 OK CAPABILITY completed.

                          DEBUG IMAP: AUTH: NTLM

                          DEBUG IMAP: AUTH: GSSAPI

                          DEBUG IMAP: AUTH: PLAIN

                          DEBUG: protocolConnect login, host=webmail.a10networks.com, user=orion, password=<non-null>

                          DEBUG IMAP: AUTHENTICATE PLAIN command trace suppressed

                          DEBUG IMAP: AUTHENTICATE PLAIN command result: A1 OK AUTHENTICATE completed.

                          A2 CAPABILITY

                          * CAPABILITY IMAP4 IMAP4rev1 AUTH=NTLM AUTH=GSSAPI AUTH=PLAIN UIDPLUS CHILDREN IDLE NAMESPACE LITERAL+

                          A2 OK CAPABILITY completed.

                          DEBUG IMAP: AUTH: NTLM

                          DEBUG IMAP: AUTH: GSSAPI

                          DEBUG IMAP: AUTH: PLAIN

                          DEBUG: connection available -- size: 1

                          A3 SELECT INBOX

                          * 0 EXISTS

                          * 0 RECENT

                          * FLAGS (\Seen \Answered \Flagged \Deleted \Draft $MDNSent)

                          * OK [PERMANENTFLAGS (\Seen \Answered \Flagged \Deleted \Draft $MDNSent)] Permanent flags

                          * OK [UIDVALIDITY 34299] UIDVALIDITY value

                          * OK [UIDNEXT 3] The next unique identifier value

                          A3 OK [READ-WRITE] SELECT completed.

                          A4 EXAMINE INBOX

                          * 0 EXISTS

                          * 0 RECENT

                          * FLAGS (\Seen \Answered \Flagged \Deleted \Draft $MDNSent)

                          * OK [PERMANENTFLAGS ()] Permanent flags

                          * OK [UIDVALIDITY 34299] UIDVALIDITY value

                          * OK [UIDNEXT 3] The next unique identifier value

                          A4 OK [READ-ONLY] EXAMINE completed.

                          A5 CLOSE

                          A5 OK CLOSE completed.

                          DEBUG: added an Authenticated connection -- size: 1

                          A6 LOGOUT

                          * BYE Microsoft Exchange Server 2010 IMAP4 server signing off.

                          A6 OK LOGOUT completed.

                          DEBUG: IMAPStore connection dead

                          DEBUG: IMAPStore cleanup, force false

                          DEBUG: IMAPStore cleanup done

                          DEBUG: setDebug: JavaMail version 1.4.5

                          DEBUG: getProvider() returning javax.mail.Provider[STORE,imaps,com.sun.mail.imap.IMAPSSLStore,Sun Microsystems, Inc]

                          DEBUG: mail.imap.partialfetch: false

                          DEBUG: mail.imap.statuscachetimeout: 1000

                          DEBUG: mail.imap.appendbuffersize: -1

                          DEBUG: mail.imap.minidletime: 10

                          DEBUG: trying to connect to host "webmail.a10networks.com", port 993, isSSL true

                          * OK The Microsoft Exchange IMAP4 service is ready.

                          A0 CAPABILITY

                          * CAPABILITY IMAP4 IMAP4rev1 AUTH=NTLM AUTH=GSSAPI AUTH=PLAIN UIDPLUS CHILDREN IDLE NAMESPACE LITERAL+

                          A0 OK CAPABILITY completed.

                          DEBUG IMAP: AUTH: NTLM

                          DEBUG IMAP: AUTH: GSSAPI

                          DEBUG IMAP: AUTH: PLAIN

                          DEBUG: protocolConnect login, host=webmail.a10networks.com, user=orion, password=<non-null>

                          DEBUG IMAP: AUTHENTICATE PLAIN command trace suppressed

                          DEBUG IMAP: AUTHENTICATE PLAIN command result: A1 OK AUTHENTICATE completed.

                          A2 CAPABILITY

                          * CAPABILITY IMAP4 IMAP4rev1 AUTH=NTLM AUTH=GSSAPI AUTH=PLAIN UIDPLUS CHILDREN IDLE NAMESPACE LITERAL+

                          A2 OK CAPABILITY completed.

                          DEBUG IMAP: AUTH: NTLM

                          DEBUG IMAP: AUTH: GSSAPI

                          DEBUG IMAP: AUTH: PLAIN

                          DEBUG: connection available -- size: 1

                          A3 SELECT INBOX

                          * 0 EXISTS

                          * 0 RECENT

                          * FLAGS (\Seen \Answered \Flagged \Deleted \Draft $MDNSent)

                          * OK [PERMANENTFLAGS (\Seen \Answered \Flagged \Deleted \Draft $MDNSent)] Permanent flags

                          * OK [UIDVALIDITY 34299] UIDVALIDITY value

                          * OK [UIDNEXT 3] The next unique identifier value

                          A3 OK [READ-WRITE] SELECT completed.

                          A4 EXAMINE INBOX

                          * 0 EXISTS

                          * 0 RECENT

                          * FLAGS (\Seen \Answered \Flagged \Deleted \Draft $MDNSent)

                          * OK [PERMANENTFLAGS ()] Permanent flags

                          * OK [UIDVALIDITY 34299] UIDVALIDITY value

                          * OK [UIDNEXT 3] The next unique identifier value

                          A4 OK [READ-ONLY] EXAMINE completed.

                          A5 CLOSE

                          A5 OK CLOSE completed.

                          DEBUG: added an Authenticated connection -- size: 1

                          A6 LOGOUT

                          * BYE Microsoft Exchange Server 2010 IMAP4 server signing off.

                          A6 OK LOGOUT completed.

                          DEBUG: IMAPStore connection dead

                          DEBUG: IMAPStore cleanup, force false

                          DEBUG: IMAPStore cleanup done

                          DEBUG: setDebug: JavaMail version 1.4.5

                          DEBUG: getProvider() returning javax.mail.Provider[STORE,imaps,com.sun.mail.imap.IMAPSSLStore,Sun Microsystems, Inc]

                          DEBUG: mail.imap.partialfetch: false

                          DEBUG: mail.imap.statuscachetimeout: 1000

                          DEBUG: mail.imap.appendbuffersize: -1

                          DEBUG: mail.imap.minidletime: 10

                          DEBUG: trying to connect to host "webmail.a10networks.com", port 993, isSSL true

                          * OK The Microsoft Exchange IMAP4 service is ready.

                          A0 CAPABILITY

                          * CAPABILITY IMAP4 IMAP4rev1 AUTH=NTLM AUTH=GSSAPI AUTH=PLAIN UIDPLUS CHILDREN IDLE NAMESPACE LITERAL+

                          A0 OK CAPABILITY completed.

                          DEBUG IMAP: AUTH: NTLM

                          DEBUG IMAP: AUTH: GSSAPI

                          DEBUG IMAP: AUTH: PLAIN

                          DEBUG: protocolConnect login, host=webmail.a10networks.com, user=orion, password=<non-null>

                          DEBUG IMAP: AUTHENTICATE PLAIN command trace suppressed

                          DEBUG IMAP: AUTHENTICATE PLAIN command result: A1 OK AUTHENTICATE completed.

                          A2 CAPABILITY

                          * CAPABILITY IMAP4 IMAP4rev1 AUTH=NTLM AUTH=GSSAPI AUTH=PLAIN UIDPLUS CHILDREN IDLE NAMESPACE LITERAL+

                          A2 OK CAPABILITY completed.

                          DEBUG IMAP: AUTH: NTLM

                          DEBUG IMAP: AUTH: GSSAPI

                          DEBUG IMAP: AUTH: PLAIN

                          DEBUG: connection available -- size: 1

                          A3 SELECT INBOX

                          * 0 EXISTS

                          * 0 RECENT

                          * FLAGS (\Seen \Answered \Flagged \Deleted \Draft $MDNSent)

                          * OK [PERMANENTFLAGS (\Seen \Answered \Flagged \Deleted \Draft $MDNSent)] Permanent flags

                          * OK [UIDVALIDITY 34299] UIDVALIDITY value

                          * OK [UIDNEXT 3] The next unique identifier value

                          A3 OK [READ-WRITE] SELECT completed.

                          A4 EXAMINE INBOX

                          * 0 EXISTS

                          * 0 RECENT

                          * FLAGS (\Seen \Answered \Flagged \Deleted \Draft $MDNSent)

                          * OK [PERMANENTFLAGS ()] Permanent flags

                          * OK [UIDVALIDITY 34299] UIDVALIDITY value

                          * OK [UIDNEXT 3] The next unique identifier value

                          A4 OK [READ-ONLY] EXAMINE completed.

                          A5 CLOSE

                          A5 OK CLOSE completed.

                          DEBUG: added an Authenticated connection -- size: 1

                          A6 LOGOUT

                          * BYE Microsoft Exchange Server 2010 IMAP4 server signing off.

                          A6 OK LOGOUT completed.

                          DEBUG: IMAPStore connection dead

                          DEBUG: IMAPStore cleanup, force false

                          DEBUG: IMAPStore cleanup done

                          DEBUG: setDebug: JavaMail version 1.4.5

                          DEBUG: getProvider() returning javax.mail.Provider[STORE,imaps,com.sun.mail.imap.IMAPSSLStore,Sun Microsystems, Inc]

                          DEBUG: mail.imap.partialfetch: false

                          DEBUG: mail.imap.statuscachetimeout: 1000

                          DEBUG: mail.imap.appendbuffersize: -1

                          DEBUG: mail.imap.minidletime: 10

                          DEBUG: trying to connect to host "webmail.a10networks.com", port 993, isSSL true

                          * OK The Microsoft Exchange IMAP4 service is ready.

                          A0 CAPABILITY

                          * CAPABILITY IMAP4 IMAP4rev1 AUTH=NTLM AUTH=GSSAPI AUTH=PLAIN UIDPLUS CHILDREN IDLE NAMESPACE LITERAL+

                          A0 OK CAPABILITY completed.

                          DEBUG IMAP: AUTH: NTLM

                          DEBUG IMAP: AUTH: GSSAPI

                          DEBUG IMAP: AUTH: PLAIN

                          DEBUG: protocolConnect login, host=webmail.a10networks.com, user=orion, password=<non-null>

                          DEBUG IMAP: AUTHENTICATE PLAIN command trace suppressed

                          DEBUG IMAP: AUTHENTICATE PLAIN command result: A1 OK AUTHENTICATE completed.

                          A2 CAPABILITY

                          * CAPABILITY IMAP4 IMAP4rev1 AUTH=NTLM AUTH=GSSAPI AUTH=PLAIN UIDPLUS CHILDREN IDLE NAMESPACE LITERAL+

                          A2 OK CAPABILITY completed.

                          DEBUG IMAP: AUTH: NTLM

                          DEBUG IMAP: AUTH: GSSAPI

                          DEBUG IMAP: AUTH: PLAIN

                          DEBUG: connection available -- size: 1

                          A3 SELECT INBOX

                          * 0 EXISTS

                          * 0 RECENT

                          * FLAGS (\Seen \Answered \Flagged \Deleted \Draft $MDNSent)

                          * OK [PERMANENTFLAGS (\Seen \Answered \Flagged \Deleted \Draft $MDNSent)] Permanent flags

                          * OK [UIDVALIDITY 34299] UIDVALIDITY value

                          * OK [UIDNEXT 3] The next unique identifier value

                          A3 OK [READ-WRITE] SELECT completed.

                          A4 EXAMINE INBOX

                          * 0 EXISTS

                          * 0 RECENT

                          * FLAGS (\Seen \Answered \Flagged \Deleted \Draft $MDNSent)

                          * OK [PERMANENTFLAGS ()] Permanent flags

                          * OK [UIDVALIDITY 34299] UIDVALIDITY value

                          * OK [UIDNEXT 3] The next unique identifier value

                          A4 OK [READ-ONLY] EXAMINE completed.

                          A5 CLOSE

                          A5 OK CLOSE completed.

                          DEBUG: added an Authenticated connection -- size: 1

                          A6 LOGOUT

                          * BYE Microsoft Exchange Server 2010 IMAP4 server signing off.

                          A6 OK LOGOUT completed.

                          DEBUG: IMAPStore connection dead

                          DEBUG: IMAPStore cleanup, force false

                          DEBUG: IMAPStore cleanup done

                          DEBUG: setDebug: JavaMail version 1.4.5

                          DEBUG: getProvider() returning javax.mail.Provider[STORE,imaps,com.sun.mail.imap.IMAPSSLStore,Sun Microsystems, Inc]

                          DEBUG: mail.imap.partialfetch: false

                          DEBUG: mail.imap.statuscachetimeout: 1000

                          DEBUG: mail.imap.appendbuffersize: -1

                          DEBUG: mail.imap.minidletime: 10

                          DEBUG: trying to connect to host "webmail.a10networks.com", port 993, isSSL true

                          * OK The Microsoft Exchange IMAP4 service is ready.

                          A0 CAPABILITY

                          * CAPABILITY IMAP4 IMAP4rev1 AUTH=NTLM AUTH=GSSAPI AUTH=PLAIN UIDPLUS CHILDREN IDLE NAMESPACE LITERAL+

                          A0 OK CAPABILITY completed.

                          DEBUG IMAP: AUTH: NTLM

                          DEBUG IMAP: AUTH: GSSAPI

                          DEBUG IMAP: AUTH: PLAIN

                          DEBUG: protocolConnect login, host=webmail.a10networks.com, user=orion, password=<non-null>

                          DEBUG IMAP: AUTHENTICATE PLAIN command trace suppressed

                          DEBUG IMAP: AUTHENTICATE PLAIN command result: A1 OK AUTHENTICATE completed.

                          A2 CAPABILITY

                          * CAPABILITY IMAP4 IMAP4rev1 AUTH=NTLM AUTH=GSSAPI AUTH=PLAIN UIDPLUS CHILDREN IDLE NAMESPACE LITERAL+

                          A2 OK CAPABILITY completed.

                          DEBUG IMAP: AUTH: NTLM

                          DEBUG IMAP: AUTH: GSSAPI

                          DEBUG IMAP: AUTH: PLAIN

                          DEBUG: connection available -- size: 1

                          A3 SELECT INBOX

                          * 0 EXISTS

                          * 0 RECENT

                          * FLAGS (\Seen \Answered \Flagged \Deleted \Draft $MDNSent)

                          * OK [PERMANENTFLAGS (\Seen \Answered \Flagged \Deleted \Draft $MDNSent)] Permanent flags

                          * OK [UIDVALIDITY 34299] UIDVALIDITY value

                          * OK [UIDNEXT 3] The next unique identifier value

                          A3 OK [READ-WRITE] SELECT completed.

                          A4 EXAMINE INBOX

                          * 0 EXISTS

                          * 0 RECENT

                          * FLAGS (\Seen \Answered \Flagged \Deleted \Draft $MDNSent)

                          * OK [PERMANENTFLAGS ()] Permanent flags

                          * OK [UIDVALIDITY 34299] UIDVALIDITY value

                          * OK [UIDNEXT 3] The next unique identifier value

                          A4 OK [READ-ONLY] EXAMINE completed.

                          A5 CLOSE

                          A5 OK CLOSE completed.

                          DEBUG: added an Authenticated connection -- size: 1

                          A6 LOGOUT

                          * BYE Microsoft Exchange Server 2010 IMAP4 server signing off.

                          A6 OK LOGOUT completed.

                          DEBUG: IMAPStore connection dead

                          DEBUG: IMAPStore cleanup, force false

                          DEBUG: IMAPStore cleanup done

                          DEBUG: setDebug: JavaMail version 1.4.5

                          DEBUG: getProvider() returning javax.mail.Provider[STORE,imaps,com.sun.mail.imap.IMAPSSLStore,Sun Microsystems, Inc]

                          DEBUG: mail.imap.partialfetch: false

                          DEBUG: mail.imap.statuscachetimeout: 1000

                          DEBUG: mail.imap.appendbuffersize: -1

                          DEBUG: mail.imap.minidletime: 10

                          DEBUG: trying to connect to host "webmail.a10networks.com", port 993, isSSL true

                          * OK The Microsoft Exchange IMAP4 service is ready.

                          A0 CAPABILITY

                          * CAPABILITY IMAP4 IMAP4rev1 AUTH=NTLM AUTH=GSSAPI AUTH=PLAIN UIDPLUS CHILDREN IDLE NAMESPACE LITERAL+

                          A0 OK CAPABILITY completed.

                          DEBUG IMAP: AUTH: NTLM

                          DEBUG IMAP: AUTH: GSSAPI

                          DEBUG IMAP: AUTH: PLAIN

                          DEBUG: protocolConnect login, host=webmail.a10networks.com, user=orion, password=<non-null>

                          DEBUG IMAP: AUTHENTICATE PLAIN command trace suppressed

                          DEBUG IMAP: AUTHENTICATE PLAIN command result: A1 OK AUTHENTICATE completed.

                          A2 CAPABILITY

                          * CAPABILITY IMAP4 IMAP4rev1 AUTH=NTLM AUTH=GSSAPI AUTH=PLAIN UIDPLUS CHILDREN IDLE NAMESPACE LITERAL+

                          A2 OK CAPABILITY completed.

                          DEBUG IMAP: AUTH: NTLM

                          DEBUG IMAP: AUTH: GSSAPI

                          DEBUG IMAP: AUTH: PLAIN

                          DEBUG: connection available -- size: 1

                          A3 SELECT INBOX

                          * 0 EXISTS

                          * 0 RECENT

                          * FLAGS (\Seen \Answered \Flagged \Deleted \Draft $MDNSent)

                          * OK [PERMANENTFLAGS (\Seen \Answered \Flagged \Deleted \Draft $MDNSent)] Permanent flags

                          * OK [UIDVALIDITY 34299] UIDVALIDITY value

                          * OK [UIDNEXT 3] The next unique identifier value

                          A3 OK [READ-WRITE] SELECT completed.

                          A4 EXAMINE INBOX

                          * 0 EXISTS

                          * 0 RECENT

                          * FLAGS (\Seen \Answered \Flagged \Deleted \Draft $MDNSent)

                          * OK [PERMANENTFLAGS ()] Permanent flags

                          * OK [UIDVALIDITY 34299] UIDVALIDITY value

                          * OK [UIDNEXT 3] The next unique identifier value

                          A4 OK [READ-ONLY] EXAMINE completed.

                          A5 CLOSE

                          A5 OK CLOSE completed.

                          DEBUG: added an Authenticated connection -- size: 1

                          A6 LOGOUT

                          * BYE Microsoft Exchange Server 2010 IMAP4 server signing off.

                          A6 OK LOGOUT completed.

                          DEBUG: IMAPStore connection dead

                          DEBUG: IMAPStore cleanup, force false

                          DEBUG: IMAPStore cleanup done

                          DEBUG: setDebug: JavaMail version 1.4.5

                          DEBUG: getProvider() returning javax.mail.Provider[STORE,imaps,com.sun.mail.imap.IMAPSSLStore,Sun Microsystems, Inc]

                          DEBUG: mail.imap.partialfetch: false

                          DEBUG: mail.imap.statuscachetimeout: 1000

                          DEBUG: mail.imap.appendbuffersize: -1

                          DEBUG: mail.imap.minidletime: 10

                          DEBUG: trying to connect to host "webmail.a10networks.com", port 993, isSSL true

                          * OK The Microsoft Exchange IMAP4 service is ready.

                          A0 CAPABILITY

                          * CAPABILITY IMAP4 IMAP4rev1 AUTH=NTLM AUTH=GSSAPI AUTH=PLAIN UIDPLUS CHILDREN IDLE NAMESPACE LITERAL+

                          A0 OK CAPABILITY completed.

                          DEBUG IMAP: AUTH: NTLM

                          DEBUG IMAP: AUTH: GSSAPI

                          DEBUG IMAP: AUTH: PLAIN

                          DEBUG: protocolConnect login, host=webmail.a10networks.com, user=orion, password=<non-null>

                          DEBUG IMAP: AUTHENTICATE PLAIN command trace suppressed

                          DEBUG IMAP: AUTHENTICATE PLAIN command result: A1 OK AUTHENTICATE completed.

                          A2 CAPABILITY

                          * CAPABILITY IMAP4 IMAP4rev1 AUTH=NTLM AUTH=GSSAPI AUTH=PLAIN UIDPLUS CHILDREN IDLE NAMESPACE LITERAL+

                          A2 OK CAPABILITY completed.

                          DEBUG IMAP: AUTH: NTLM

                          DEBUG IMAP: AUTH: GSSAPI

                          DEBUG IMAP: AUTH: PLAIN

                          DEBUG: connection available -- size: 1

                          A3 SELECT INBOX

                          * 0 EXISTS

                          * 0 RECENT

                          * FLAGS (\Seen \Answered \Flagged \Deleted \Draft $MDNSent)

                          * OK [PERMANENTFLAGS (\Seen \Answered \Flagged \Deleted \Draft $MDNSent)] Permanent flags

                          * OK [UIDVALIDITY 34299] UIDVALIDITY value

                          * OK [UIDNEXT 3] The next unique identifier value

                          A3 OK [READ-WRITE] SELECT completed.

                          A4 EXAMINE INBOX

                          * 0 EXISTS

                          * 0 RECENT

                          * FLAGS (\Seen \Answered \Flagged \Deleted \Draft $MDNSent)

                          * OK [PERMANENTFLAGS ()] Permanent flags

                          * OK [UIDVALIDITY 34299] UIDVALIDITY value

                          * OK [UIDNEXT 3] The next unique identifier value

                          A4 OK [READ-ONLY] EXAMINE completed.

                          A5 CLOSE

                          A5 OK CLOSE completed.

                          DEBUG: added an Authenticated connection -- size: 1

                          A6 LOGOUT

                          * BYE Microsoft Exchange Server 2010 IMAP4 server signing off.

                          A6 OK LOGOUT completed.

                          DEBUG: IMAPStore connection dead

                          DEBUG: IMAPStore cleanup, force false

                          DEBUG: IMAPStore cleanup done

                          DEBUG: setDebug: JavaMail version 1.4.5

                          DEBUG: getProvider() returning javax.mail.Provider[STORE,imaps,com.sun.mail.imap.IMAPSSLStore,Sun Microsystems, Inc]

                          DEBUG: mail.imap.partialfetch: false

                          DEBUG: mail.imap.statuscachetimeout: 1000

                          DEBUG: mail.imap.appendbuffersize: -1

                          DEBUG: mail.imap.minidletime: 10

                          DEBUG: trying to connect to host "webmail.a10networks.com", port 993, isSSL true

                          * OK The Microsoft Exchange IMAP4 service is ready.

                          A0 CAPABILITY

                          * CAPABILITY IMAP4 IMAP4rev1 AUTH=NTLM AUTH=GSSAPI AUTH=PLAIN UIDPLUS CHILDREN IDLE NAMESPACE LITERAL+

                          A0 OK CAPABILITY completed.

                          DEBUG IMAP: AUTH: NTLM

                          DEBUG IMAP: AUTH: GSSAPI

                          DEBUG IMAP: AUTH: PLAIN

                          DEBUG: protocolConnect login, host=webmail.a10networks.com, user=orion, password=<non-null>

                          DEBUG IMAP: AUTHENTICATE PLAIN command trace suppressed

                          DEBUG IMAP: AUTHENTICATE PLAIN command result: A1 OK AUTHENTICATE completed.

                          A2 CAPABILITY

                          * CAPABILITY IMAP4 IMAP4rev1 AUTH=NTLM AUTH=GSSAPI AUTH=PLAIN UIDPLUS CHILDREN IDLE NAMESPACE LITERAL+

                          A2 OK CAPABILITY completed.

                          DEBUG IMAP: AUTH: NTLM

                          DEBUG IMAP: AUTH: GSSAPI

                          DEBUG IMAP: AUTH: PLAIN

                          DEBUG: connection available -- size: 1

                          A3 SELECT INBOX

                          * 0 EXISTS

                          * 0 RECENT

                          * FLAGS (\Seen \Answered \Flagged \Deleted \Draft $MDNSent)

                          * OK [PERMANENTFLAGS (\Seen \Answered \Flagged \Deleted \Draft $MDNSent)] Permanent flags

                          * OK [UIDVALIDITY 34299] UIDVALIDITY value

                          * OK [UIDNEXT 3] The next unique identifier value

                          A3 OK [READ-WRITE] SELECT completed.

                          A4 EXAMINE INBOX

                          * 0 EXISTS

                          * 0 RECENT

                          * FLAGS (\Seen \Answered \Flagged \Deleted \Draft $MDNSent)

                          * OK [PERMANENTFLAGS ()] Permanent flags

                          * OK [UIDVALIDITY 34299] UIDVALIDITY value

                          * OK [UIDNEXT 3] The next unique identifier value

                          A4 OK [READ-ONLY] EXAMINE completed.

                          A5 CLOSE

                          A5 OK CLOSE completed.

                          DEBUG: added an Authenticated connection -- size: 1

                          A6 LOGOUT

                          * BYE Microsoft Exchange Server 2010 IMAP4 server signing off.

                          A6 OK LOGOUT completed.

                          DEBUG: IMAPStore connection dead

                          DEBUG: IMAPStore cleanup, force false

                          DEBUG: IMAPStore cleanup done

                            • Re: Using Open SMTP server with Alert Central
                              chris.jones

                              Hmm, that output did not even get the smtp part of the test.  I don't see smpt mentioned at all and if it got to that part then there should by some output that has SMTP in it.

                                • Re: Using Open SMTP server with Alert Central
                                  blittrell

                                  We just setup a Linux open relay and got the following:

                                   

                                  DEBUG: setDebug: JavaMail version 1.4.5
                                  DEBUG: getProvider() returning javax.mail.Provider[TRANSPORT,smtp,com.sun.mail.smtp.SMTPTransport,Sun Microsystems, Inc]
                                  DEBUG SMTP: useEhlo true, useAuth false
                                  DEBUG SMTP: trying to connect to host "192.168.1.25", port 25, isSSL false
                                  220 itlin01.corp.a10networks.com ESMTP Sendmail 8.13.8/8.13.8; Wed, 24 Apr 2013 14:27:19 -0700
                                  DEBUG SMTP: connected to host "192.168.1.25", port: 25

                                   

                                  EHLO localhost.localdom
                                  250-itlin01.corp.a10networks.com Hello [172.16.0.36], pleased to meet you
                                  250-ENHANCEDSTATUSCODES
                                  250-PIPELINING
                                  250-8BITMIME
                                  250-SIZE
                                  250-DSN
                                  250-ETRN
                                  250-AUTH DIGEST-MD5 CRAM-MD5
                                  250-DELIVERBY
                                  250 HELP
                                  DEBUG SMTP: Found extension "ENHANCEDSTATUSCODES", arg ""
                                  DEBUG SMTP: Found extension "PIPELINING", arg ""
                                  DEBUG SMTP: Found extension "8BITMIME", arg ""
                                  DEBUG SMTP: Found extension "SIZE", arg ""
                                  DEBUG SMTP: Found extension "DSN", arg ""
                                  DEBUG SMTP: Found extension "ETRN", arg ""
                                  DEBUG SMTP: Found extension "AUTH", arg "DIGEST-MD5 CRAM-MD5"
                                  DEBUG SMTP: Found extension "DELIVERBY", arg ""
                                  DEBUG SMTP: Found extension "HELP", arg ""
                                  DEBUG: getProvider() returning javax.mail.Provider[TRANSPORT,smtp,com.sun.mail.smtp.SMTPTransport,Sun Microsystems, Inc]

                                    • Re: Using Open SMTP server with Alert Central
                                      blittrell

                                      Forgot to mention, with the above output it errored out as well and I am still unable to get email alerts.

                                       

                                      So at first I thought this was some bug with Exchange and it's smtp daemon.  Now it seems to be an issue just with Alert Central if when using a Linux based open relay and a Exchange based one they both fail then I can't see it as anything but Alert Central unless someone else has an idea.

                                       

                                      Thanks