2 Replies Latest reply on Mar 25, 2013 11:07 AM by selaschuk

    Filter Request Type Based On Department


      I was curious if it was possible to filter the list of request types based off the selected department. Our maintenance department would also like to use WHD for ticketing, however, without a way to filter the requests, it's possible that someone could submit a ticket for changing lightbulbs with the technology department selected. Additionally it would make the request type dropdowns more manageable without having to build in a whole other level at the top.